BATTLETECH - Battletech hangs on black screen after logos

[Redbreard]

One line summary of your issue
Battletech hangs on black screen after logos

What platform are you running the game on?
Steam

What operating system do you use?
Windows 10 Home Edition 64-Bit

Which version of the game are you running?
N/A as can't get to

What DLC do you have installed?
Flashpoint, Urban Warfare, Shadowhawk Pack, Heavy Metal

Please explain your issue is in as much detail as possible.
For the past 6months to a year (I've intermittently tried to fix it so I've lost track of timeline), the game launches but hangs after the logos on a black screen and will not load.

I have deleted the profile.dat and that didn't help. I've verified files and that didn't help. I've several complete uninstalls. I've run down and deleted every harebrained schemes folder in all the AppData locations as on every hard drives.

I had done some modding but have deleted and uninstalled everything I could find there too.

At last attempt. It hung on the screen after the logos with the loading wheel just spinning.

Have you tried verifying your files?
Yes

Steps to reproduce the issue
DXDiag and Output Log attached

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached

Attach screenshot / video
File(s) attached

 

[AndrewT]

Some errors in there I don't recall seeing before. Please try a **clean** reinstall:

- Remove the game from Steam (uninstall)
- Manually delete all these files and folders, if still there:

C:\Program Files (x86)\Steam\steamapps\common\BattleTech\
C:\Users\USERNAME\AppData\LocalLow\Harebrained Schemes\ (To see the AppData folder you'll need to enable View Hidden Items in File Explorer)
C:\Program Files (x86)\Steam\userdata\USER_ID\637090\
(first move the \remote\C#\SGS#\ folder elsewhere to keep your save games)

- Install the game again
- add steam.exe and BattleTech.exe to the Whitelist of your antivirus app, whatever it is

If you still get any problem, please send me a new dxdiag.txt and output_log.txt , thank you.

 

[Redbreard]

Unfortunately that hasn't managed to fix anything. It did get the loading wheel up and spinning in the corner but nothing happened past that

 

[AndrewT]

Same errors, it seems like.

What is you unsubscribe from ALL mods to this game then do another clean reinstall like that?

 

[Redbreard]

I found it. Buried in a folder of a folder in onedrive was a Modtek folder that was apparently being referenced. Deleted that and the game is right as rain