BATTLETECH - Crash at Startup

[jman85]

One line summary of your issue
Crash at Startup

What platform are you running the game on?
Steam

What operating system do you use?
Windows 11

Which version of the game are you running?
1.9.1-686R

What DLC do you have installed?
Flashpoint, Urban Warfare, Shadowhawk Pack, Heavy Metal

Please explain your issue is in as much detail as possible.
After hitting startup game will launch and load to the "Made with Unity Screen" and then crash to the desktop.

Have you tried verifying your files?
Yes

Steps to reproduce the issue
Startup game.

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached

Attach screenshot / video
File(s) attached

 

[AndrewT]

No clear cause for this crash in those files I'm afraid. But a few possible suspects.

There's a crash in an nVidia app, so please:
- uninstall the nVidia driver and all other nVidia software
- reboot
- install March 2022 https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again


Then, we see these listed in the crash stack:

C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\ProductInfo.dll
C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\AudioDevProps2.dll
C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\NahimicOSD.dll
C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\ProductInfo.dll
C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\AudioDevProps2.dll

C:\Program Files (x86)\Razer\Razer Cortex\x64\k_fps64.dll
C:\Program Files (x86)\Razer\Razer Cortex\x64\EasyHook64.dll
C:\Program Files (x86)\Razer\Razer Cortex\x64\D3DCOMPILER_43.dll
C:\Program Files (x86)\Razer\Razer Cortex\x64\d3dx9_43.dll
C:\Program Files (x86)\Razer\Razer Cortex\x64\d3dx10_43.dll

Please unload those utilities, or prevent them from loading at boot time and reboot. Does that help?

 

[The Warden]

this fix worked for me
it's a problem with unity engine version 4. something and 10-12th gen intel CPU's

Step 1. Open "Control Panel" by searching for it in Windows search bar, by pressing the Windows button or key.
Step 2. Go to "System & Security"
Step 3. Go to "System"
Step 3. Press "Advanced system settings"
Step 4. Press "Environmental Variables"
Step 5. Create a new "System Variable" (NOT USER VARIABLE)
Step 6. Enter the following into the Variable name box: OPENSSL_ia32cap
Step 7. Enter the following into the Variable value box: ~0x20000000
Step 8. Now press OK.