can't play
I've installed eu2 but can't play because it doesn't answer. it happens just in the begining when the movie should be played. when I press ctrl+alt+delete it will say that it doesn't answer. what should I do

I've installed eu2 but can't play because it doesn't answer. it happens just in the begining when the movie should be played. when I press ctrl+alt+delete it will say that it doesn't answer. what should I do