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Cities in Motion crashing - please post here

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co_martsu

co_martsu

Colossal Order CEO
Colossal Order Dev
1 Badges
Aug 25, 2010
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  • Colossal Order Staff
Hi,

There's now crashes reported in a various topics and it would help us immensely if you could post the problem here. This makes it much simpler for us to follow

Please provide us with the following information:
- description of the situation
- your PC's specs
- content of the log_metro.log file found in your user documents "Cities in Motion"
- dump file if there is one

We're currently working on the problems and will keep you updated on the progress.
Thank you so much for your help!

EDIT: Ok, merging the previous threads didn't go as planned, so here again...
 
Please help me.

I have created a map and wanted to publish it, but something terrible happend. The map cannot be played!. It can be editet in editor but not played. It always crash. I tried everything, to rename it, to save it again...... Nothing helped.

Dont you know somethink about this please?

[
Nvidia GeForce 9800 GTX
Intel Core Duo 2,4 Ghz
RAM 2 GB
]

{
Start scenario "metro/scenarios/sandbox.scenario"
Loading game...
Error: Runtime error in "metro/scripts/presimulate.script" at line 8: Internal error!
Error: Runtime error in "metro/ui/loading/loading.script" at line 168: Internal error!
Closed log in "userdata/log_metro.txt".
}

Thanks.
 
Game crashes to a black screen, then white screen. The game stops responding.

log_metro.txt contains
Opened log in "userdata/log_metro.txt".
initializing FMOD...
[done]
initializing OpenGL-window...
[done]
Loaded language "en_US"
Engine initialization finished
Loading ui...
[done]
Loading addon "addons/vehiclepack01"...
[done]
Loading achievements...
[done]
Loading main menu...
[done]
Steam initialized
Start scenario "userdata/saves/TRANSlink-Berlin/level.scenario"
Loading game...
[done]
Click to expand...

I own the steam version of the game. It seams to work ok until i start placing things on the map, though this might just be because i start building in the first minute. While i crashes, the game music still plays, even though it says it has stopped responding.

Q9550
GTX570
Windows 7 64bit
4gb ram
 
Since I updated my video driver (ATI HD4870 Catalyst 11.2) i hadn't any crashes yet. Before that the game crashed about every half an hour, what's pain in the ass, cause there is no quicksave function :(

Code: 
Error: Runtime error in "metro/ui/scenariopanel/scenariopanel.script" at line 245: Map index out of bounds (0 /* cannot export variant */)!
Error: Runtime error in "metro/ui/scenariopanel/scenariopanel.script" at line 245: Map index out of bounds (0 /* cannot export variant */)!
Start scenario "metro/scenarios/scenario01.scenario"

PhenomII 945
ATI HD 4870
4GB RAM
AMD 790X (RD780)
Win7 64bit
 
Crash to freeze PC

PC: Giga 790FXT, Phenom II X4 955, 8G RAM, 2*HD3870, W7 x64, CCC & CAP 11.2 Steam version installed, CD-key window closed. DirectX updated to the november version. Everything is water-cooled in the PC, so it cannot be overheating problem with the VGA's.

1. With CF enablaed it freezes to desktop, with AMD'-s VPU recover. log_metro.txt contains this: "Opened log in "userdata/log_metro.txt".
initializing FMOD...
[done]
initializing OpenGL-window...
[done]
Loaded language "en_US"
Engine initialization finished
Loading ui...
[done]
Loading addon "addons/vehiclepack01"...
[done]
Loading achievements...
[done]
Loading main menu...
[done]"

2. With CF disabled I can play the game for about a half an hour, after that it stops to answer (the work of cursor and the NumLock is OK, music is playing), then the sound starts 'tick'-ing (the work of cursor and the NumLock is not OK), and I have to restart the PC with the reset button... - There are no useful information in the logfile.

3. I tried the CF fix offered here, but I have the same symptoms like others - it doesn't help. - But I have two minidumps with it, which I uploaded to here, if it could help: download
 
Mine screen goes black after my first save and exit game had to restart computer. (with demo/beta when alt tab it goes blank and cannot get screen back after restart had to reformated) My NIVIDA is updated.

Nivida 6800GT

4 gig Ram

64 bit W7.

Apart from that such a great game much enjoying!

Wally
 
Some times when i start a campaign mission i can't save the game without get back to desktop. Steam version.

OS: Vista 64
CPU: Intel Q9300 quad 2,50 ghz
Ram: 8 Gb
Video: GeForce 9800Gx2


[done]
Loading addon "addons/vehiclepack01"...
[done]
Loading achievements...
[done]
Loading main menu...
[done]
Steam initialized
Start scenario "metro/scenarios/scenario01.scenario"
Loading game...
[done]
Submitting achievement to steam: iknowmywayaround
Steam achievement iknowmywayaround awarded
Saving game as "berlinonuova"...
Error: Runtime error in "metro/scripts/main.script" at line 323: Internal error!
Error: Called from "metro/scripts/main.script" at line 0
Closed log in "userdata/log_metro.txt".
 
Last edited:
My game just crashed when reopening a metro line.

OS: Windows 7
CPU: I-core 7 2.67
GFX: GeForce 9800GT
Memory: 3*2 gb Kingston DDR3 1334

Opened log in "userdata/log_metro.txt".
initializing FMOD...
[done]
initializing OpenGL-window...
[done]
Loaded language "en_US"
Engine initialization finished
Loading ui...
[done]
Loading achievements...
[done]
Loading main menu...
[done]
Start scenario "metro/scenarios/sandbox.scenario"
Loading game...
[done]
Error: Runtime error in "metro/ui/petitionpanel/petitionpanel.script" at line 226: Variant not indexable!
Error: Called from "metro/ui/ui.script" at line 249
Error: Runtime error in "metro/scripts/engine.script" at line 314: Internal error!
 
Pausing game, building / demolishing a lot and unpausing, causes a random crash on my laptop (dual core 2.2ghz, 240M nvidia, 4GB ram), doesn't crash on my desktop (intel i-7 920, 6870HD, 6GB) though (got a total freeze though, which lasted around 5 seconds)

log file doesn't have anything alarming, but might be that it's recreated whenever game is restarted, which means I don't have the log file from the time of crash.
 
The log file is recreated every time you start the game, so could you check it right after a crash.

Also if you have the demo/beta version on your computer, you can try to uninstall everything and install the full game again to see if there's any difference.
 
Any idea how to fix crash game issue? I just paid 20 Euro for the game and can't even finish the tutorial without crashing the game. It seems it just crash at random when playing a tutorial. Any patch cooming soon ?
The game seems to be intresting though!!
Here is my spec :
-----------------------
Windows 7
Intel Core I7 920 2.66 Ghz
Nvidia GeForce GTX 280
6 GB DDR3 Memory
------------------------
Opened log in "userdata/log_metro.txt".
initializing FMOD...
[done]
initializing OpenGL-window...
[done]
Loaded language "en_US"
Engine initialization finished
Loading ui...
[done]
Loading achievements...
[done]
Loading main menu...
[done]
Steam initialized
Start scenario "metro/scenarios/tutorial.scenario"
Loading game...
[done]
Saving game as "test"...
[done]
Saving game as "test"...
[done]
Error: Runtime error in "metro/ui/petitionpanel/petitionpanel.script" at line 226: Variant not indexable!
Error: Called from "metro/ui/ui.script" at line 249
Error: Runtime error in "metro/scripts/engine.script" at line 314: Internal error!
Click to expand...
 
Game Crash

Usually the game crashes all of a sudden, in the middle of the game after 30-60 minutes of playing, directly to the desktop. No freeze or Black screen. Today the game crashed for the first time during saving.

Windows 7 Home Premium 32bit
2.1GHz Core2Duo, 4GB-Ram, ATI Mobility Radeon 4530 512MB.

Opened log in "userdata/log_metro.txt".
initializing FMOD...
[done]
initializing OpenGL-window...
[done]
Loaded language "en_US"
Engine initialization finished
Loading ui...
[done]
Loading addon "addons/vehiclepack01"...
[done]
Loading achievements...
[done]
Loading main menu...
[done]
Steam initialized
Start scenario "metro/scenarios/sandbox.scenario"
Loading game...
[done]
Submitting achievement to steam: wellestablished
Steam achievement wellestablished awarded
Submitting achievement to steam: viennasightseeing
Steam achievement viennasightseeing awarded
Loading main menu...
[done]
Start scenario "userdata/saves/Berlin1/level.scenario"
Loading game...
[done]
Saving game as "Berlin1"...
[done]
Saving game as "Berlin1"...
Error: Runtime error in "metro/scripts/main.script" at line 323: Internal error!
Error: Called from "metro/scripts/main.script" at line 0
Closed log in "userdata/log_metro.txt".
Click to expand...
 
CTD after manual updating (tram)stations

Hi,
my game always crashes to desktop when i unpause after deleting and rebuilding tramstations. (what i do: pause, disconnect all stoping lines, delete station (while there are a lot of people waiting, ~70), build new (better) station, reconnect stops to lines, unpause -> crash).
I reproduced this about three times yet.

my specs:
Windows 7 64-bit
Intel Core 2 Quad Q9450
4GB RAM
GeForce 9800 GTX+
Click to expand...

my log_metro.txt:
Opened log in "userdata/log_metro.txt".
initializing FMOD...
[done]
initializing OpenGL-window...
[done]
Loaded language "de"
Engine initialization finished
Loading ui...
[done]
Loading addon "addons/vehiclepack01"...
[done]
Loading achievements...
[done]
Loading main menu...
[done]
Steam initialized
Start scenario "userdata/saves/2/level.scenario"
Loading game...
[done]
Closed log in "userdata/log_metro.txt".
Click to expand...

my crashreports (had to rename them to .txt to upload them):
View attachment cities in motion_1008901_crash_2011_2_22T23_32_1C0.txt
View attachment cities in motion_1008901_crash_2011_2_23T14_33_7C0.txt
View attachment cities in motion_1008901_crash_2011_2_23T13_40_41C0.txt
Click to expand...
 
Save crash

I played the game for about 2,5 hours last night. After the first hour or so I successfully saved the game. Then I proceeded to play uninterrupted for about 1,5 hours and it was about time to quit for the day. I proceeded to save the game, and right after I clicked save, I hear the standard Windows "bling" sound and realized that there is a dialog window that wants to be seen. Unsurprisingly, it was one of those standard issue Visual Studio "this program has crashed, hit ok"-dialogs. Hitting ok of course terminated the game. I then proceeded to search for the save folder, found it at my documents, and saw that the second save failed, no file :mad:

The log file doesn't say anything useful. The last line just says: "Saving game as "Quit"...". I can't remember if the dialog box said something useful, and I guess it didn't generate any kind of a dump file at least anywhere I could find one...

The game was going badly enough that I don't mind losing it that much, but I'll wait for a fix before restarting the campaing... Too little time to play games these days to risk losing hours of "work" on a CTD...

PC Specs:
Win7 x64, Intel Core2Quad CPU, 4 GB RAM, Nvidia Quadro FX 580
 
Specification:

Win 7 X64, AMD Athlon X2 6000+, 4GB RAM, nVidia 9800GT

Issue:

Spent hours playing the first Berlin scenario in Campaign mode, had just completed the 'One Last Thing' objective and was told I had progressed to Scenario 2, and then the game black/white screened, with Windows saying the program had stopped responding. No auto-save, and all scenario progress was lost, so now have to start from either beginning, or last save (if you were lucky enough to remember to save it!).

I do not have a copy of log_metro.txt as I re-openeded CIM after the crash to see if my progress had been retained. As mentioned earlier by someone, this file is overwritten each launch so would be pointless to add here.

I think I'll wait for a fix before trying any campaign/scenarios again.. don't really want to waste my time if it's going to crash :(
 
Right!!! This is getting outrageous... i thought we were going to see a bug free release.

I made a new map in the editor. I saved, go to play the new map but after 5 mins or so it crashed. Then i go back ingame and start again a new sandbox game but again crash while loading.

This is clearly a problem.
For the sake of clarity and information:

log_metro says:
Steam initialized
Start scenario "metro/scenarios/sandbox.scenario"
Loading game...
Error: Runtime error in "metro/scripts/presimulate.script" at line 8: Internal error!
Error: Runtime error in "metro/ui/loading/loading.script" at line 168: Internal error!
Click to expand...

My specs:

AMD X2 6000+ 3.11 GHz
2 GB Ram
NVIDIA 9500 GT 512 MB with latest drivers
 
Crashing, usually on save/resume game

Great game guys, although I'm having a bit of hard time with crashing. I think it would be a bit more tolerable if there was an autosave.

Spec
Windows 7 Home Premium x64
8gb RAM
AMD Phenom II X3 720 2.8gHz
Windows Experience Rating: 6.7
NVidia GeForce GTX 260

Logfile
Opened log in "userdata/log_metro.txt".
initializing FMOD...
[done]
initializing OpenGL-window...
[done]
Loaded language "en_US"
Engine initialization finished
Loading ui...
[done]
Loading addon "addons/vehiclepack01"...
[done]
Loading achievements...
[done]
Loading main menu...
[done]
Start scenario "metro/scenarios/scenario01.scenario"
Loading game...
[done]
Saving game as "Campaign1"...
[done]
Loading main menu...
[done]
Start scenario "metro/scenarios/sandbox.scenario"
Loading game...
[done]
Error: Runtime error in "metro/scripts/ambience.script" at line 96: Internal error!
Error: Called from "metro/scripts/main.script" at line 817
Closed log in "userdata/log_metro.txt".
Click to expand...
 
Opened log in "userdata/log_metro.txt".
initializing FMOD...
[done]
initializing OpenGL-window...
[done]
Loaded language "en_US"
Engine initialization finished
Loading ui...
[done]
Loading addon "addons/vehiclepack01"...
[done]
Loading achievements...
[done]
Loading main menu...
[done]
Steam initialized
Start scenario "metro/scenarios/tutorial.scenario"
Loading game...
[done]
Error: Runtime error in "metro/ui/petitionpanel/petitionpanel.script" at line 226: Variant not indexable!
Error: Called from "metro/ui/ui.script" at line 249
Error: Runtime error in "metro/ui/ui.script" at line 198: Cannot call non-function variant!
Error: Called from "metro/ui/ui.script" at line 253
Error: Runtime error in "metro/ui/mouse/mouse.script" at line 78: Cannot read valueless variant!
Error: Called from "metro/ui/hoverinfo/hoverinfo.script" at line 602
Error: Called from "metro/ui/hoverinfo/hoverinfo.script" at line 638
Error: Runtime error in "metro/ui/mouse/mouse.script" at line 63: Internal error!
Error: Called from "metro/ui/hoverinfo/hoverinfo.script" at line 159
Error: Called from "metro/ui/hoverinfo/hoverinfo.script" at line 268
Closed log in "userdata/log_metro.txt".


Spec :
Vista home premium x32
Intel core 2 quad Q6600 @ 2.4GHz
4Gb Ram
Nivida gefore 8800 gt
 
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