CK II - CKII 3.0.1.1 (ONDO) Doesn't start

[MarMac]

One line summary of your issue
CKII 3.0.1.1 (ONDO) Doesn't start

Game Version
3.0.1.1 (ONDO)

What expansions do you have installed?

Conclave,
Way of Life,
The Old Gods,
The Republic

Do you have mods enabled?
No

Please explain your issue is in as much detail as possible.
Hi. The game crashes every time during 'loading graphics' (before I will even see main menu). Yesterday it was fine so I'm blaming newest patch. I've already tried:
- veryfying integrity of local files on Steam,
- restarting Steam and PC,
- starting the game without any expansions,
- launching the game in 640x480 (as suggested here: https://support.paradoxplaza.com/hc/en-us/articles/203086498-The-game-refuses-to-start),
- updating video drivers.
Any other ideas (besides reinstalling the game)?

Steps to reproduce the issue.


Upload Attachment

 

[AndrewT]

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- add ck2game.exe to the exceptions list/whitelist of your antivirus app
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.

Also if you have installed a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF that doesn't help, DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK2/settings.txt.
From your Documents/Paradox/CK2/logs/ folder, attach system.log .

 

[MarMac]

Hi. I just did clean re-install and it didn't work. I'm attaching files you wanted and error.log because there I have:
[event.cpp:1263]: Non-existent image for event picture 'GFX_evt_jugglers_arabic'. HFP.20606
and similiar lines.

 

[Aardvark Bellay]

Disclaimer: I'm just another forum member

Did you "- add ck2game.exe to the exceptions list/whitelist of your antivirus app" too ?

Anyway..

Any other ideas (besides reinstalling the game)?

Disable your antivirus before opening the launcher.
IF it starts fine you can turn your AV on again.

 

[MarMac]

You're great man Aardvark Bellay! It works! Thread is resolved. Thank you.

 

[Aardvark Bellay]

You're great man Aardvark Bellay! It works! Thread is resolved. Thank you.

Disabling the AV worked, right ?
My pleasure.
Just sharing what i read elsewhere.

 

[MarMac]

Yes