Short summary of your issue
Ironman save DELETED SILENTLY if player reaches steam cloud save data limit
Game Version
1.6.0 (Castle)
What OS are you playing on?
Windows
What platform are you using?
Steam
What DLC do you have installed?
Royal Court,
Do you have mods enabled?
No
Have you tried verifying your game files (Steam only)?
No
How much "pain" is this causing you?
10
Please explain the issue you experienced in the most condensed way possible
My ironman save, which was created on June 2nd, mysteriously disappeared when I went to load the game yesterday.
There was no evidence that the save had ever existed in:
- CK3's local save folder (for me this is C:\Users\kiirani\OneDrive\Documents\Paradox Interactive\Crusader Kings III\save games)
- CK3's remote save folder (for me this is D:\Steam\userdata\118611698\1158310\remote\save games)
- Steam's own list of steamcloud saves, at https://store.steampowered.com/account/remotestorageapp?appid=1158310&index=0
While investigating I discovered that I was very close to my steam cloud limit for CK3, further investigation led me to steam's cloud log, which indicates that the save was deleted.
I have successfully reproduced this today with a new ironman save, I have not attempted to reproduce with a non-ironman save.
Please explain how to reproduce the issue
- start a steam cloud ironman save
(when reproducing this I created ivaring_867_ironman.ck3)
- confirm that the save exists in the steam cloud save directory
(for me this is D:\Steam\userdata\118611698\1158310\remote\save games)
- be close to your steam cloud limit
(to reproduce this I created copies of older saves until I was ~200kb from the limit)
- load and play the ironman save created earlier
- play until CK3 deletes the save file from the steam cloud folder
this happens when the save file has grown enough to exceed your steam cloud limit
- note that there are no errors given at any point while playing
- exit CK3, note that the game tells you that your game will be saved. It will not be saved.
Is there anything else you think could help us identify/replicate the issue?
I've attached a zip file with CK3's logs from the reproduction run, and a copy of steam's cloud_log.txt covering the past week, so it actually includes the sync that deleted my real save
After the save has been deleted, but BEFORE exiting the game, remotecache.vdf has an entry for the missing savegame.
After exiting the game, once steam cloud has synced, this entry is no longer in the file.
When I reproduced this I loaded the game at approximately 23:02, and noticed that the save had disappeared from the folder (open on my other screen) at 23:06.
What I can glean from the logs (excerpts below) is that save started failing at around 23:05, but CK3 continued to play normally. Each time it attempted (and failed) to save, it would update the entry for the save in remotecache.vdf.
After exiting the game, steam cloud noticed that that save file listed in remotecache.vdf is not present on disk, and concluded that it had been deleted. It deleted its copy of the save and updated remotecache.vdf, removing the entry entirely.
from CK3's error.log
from steam's cloud_log.txt
I have attached a save game
No
Upload Attachment
File(s) attached
Ironman save DELETED SILENTLY if player reaches steam cloud save data limit
Game Version
1.6.0 (Castle)
What OS are you playing on?
Windows
What platform are you using?
Steam
What DLC do you have installed?
Royal Court,
Do you have mods enabled?
No
Have you tried verifying your game files (Steam only)?
No
How much "pain" is this causing you?
10
Please explain the issue you experienced in the most condensed way possible
My ironman save, which was created on June 2nd, mysteriously disappeared when I went to load the game yesterday.
There was no evidence that the save had ever existed in:
- CK3's local save folder (for me this is C:\Users\kiirani\OneDrive\Documents\Paradox Interactive\Crusader Kings III\save games)
- CK3's remote save folder (for me this is D:\Steam\userdata\118611698\1158310\remote\save games)
- Steam's own list of steamcloud saves, at https://store.steampowered.com/account/remotestorageapp?appid=1158310&index=0
While investigating I discovered that I was very close to my steam cloud limit for CK3, further investigation led me to steam's cloud log, which indicates that the save was deleted.
I have successfully reproduced this today with a new ironman save, I have not attempted to reproduce with a non-ironman save.
Please explain how to reproduce the issue
- start a steam cloud ironman save
(when reproducing this I created ivaring_867_ironman.ck3)
- confirm that the save exists in the steam cloud save directory
(for me this is D:\Steam\userdata\118611698\1158310\remote\save games)
- be close to your steam cloud limit
(to reproduce this I created copies of older saves until I was ~200kb from the limit)
- load and play the ironman save created earlier
- play until CK3 deletes the save file from the steam cloud folder
this happens when the save file has grown enough to exceed your steam cloud limit
- note that there are no errors given at any point while playing
- exit CK3, note that the game tells you that your game will be saved. It will not be saved.
Is there anything else you think could help us identify/replicate the issue?
I've attached a zip file with CK3's logs from the reproduction run, and a copy of steam's cloud_log.txt covering the past week, so it actually includes the sync that deleted my real save
After the save has been deleted, but BEFORE exiting the game, remotecache.vdf has an entry for the missing savegame.
Code:
"save games/ivaring_867_ironman.ck3"
{
"root" "0"
"size" "1"
"localtime" "1654607164"
"time" "1654607164"
"remotetime" "1654596738"
"sha" "5ba93c9db0cff93f52b521d7420e43f6eda2784f"
"syncstate" "3"
"persiststate" "2"
"platformstosync2" "-1"
}When I reproduced this I loaded the game at approximately 23:02, and noticed that the save had disappeared from the folder (open on my other screen) at 23:06.
What I can glean from the logs (excerpts below) is that save started failing at around 23:05, but CK3 continued to play normally. Each time it attempted (and failed) to save, it would update the entry for the save in remotecache.vdf.
After exiting the game, steam cloud noticed that that save file listed in remotecache.vdf is not present on disk, and concluded that it had been deleted. It deleted its copy of the save and updated remotecache.vdf, removing the entry entirely.
from CK3's error.log
Code:
[23:05:19][pdx_assert.cpp:612]: Assertion failed: ERROR! Failed to write to stream
[23:05:19][savegamemanagerbase.cpp:147]: Failed to write data to remote file 'save games/ivaring_867_ironman.ck3'
[23:05:36][savegamemanagerbase.cpp:147]: Failed to write data to remote file 'save games/ivaring_867_ironman.ck3'
[23:05:40][savegamemanagerbase.cpp:147]: Failed to write data to remote file 'save games/ivaring_867_ironman.ck3'
[23:05:44][savegamemanagerbase.cpp:147]: Failed to write data to remote file 'save games/ivaring_867_ironman.ck3'
[23:05:55][jomini_effect_localization.cpp:163]: Tried to show non-existent past tense localization, showing 'ADD_TARGETING_FACTIONS_DISCONTENT_EFFECT'
[23:05:59][jomini_effect_localization.cpp:163]: Tried to show non-existent past tense localization, showing 'ADD_TARGETING_FACTIONS_DISCONTENT_EFFECT'
[23:06:04][savegamemanagerbase.cpp:147]: Failed to write data to remote file 'save games/ivaring_867_ironman.ck3'
[23:14:31][savegamemanagerbase.cpp:147]: Failed to write data to remote file 'save games/ivaring_867_ironman.ck3'from steam's cloud_log.txt
Code:
[2022-06-07 23:05:19] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:05:36] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:05:36] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:05:40] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:05:40] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:05:44] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:05:44] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:06:04] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:06:04] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:14:31] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:14:32] [AppID 1158310] YldWriteCacheDirectoryToFile - saved to 'D:\Steam/userdata/118611698/1158310/remotecache.vdf'
[2022-06-07 23:14:40] [AppID 1158310] Starting sync (up,AC Exit,)
[2022-06-07 23:14:40] [AppID 1158310] Running AutoCloud on exit. Looking for new and updated files
[2022-06-07 23:14:40] [AppID 1158310] AutoCloud complete
[2022-06-07 23:14:40] [AppID 1158310] Currently already synced to global change number '9782266331347649196', should be nothing to download
[2022-06-07 23:14:40] [AppID 1158310] Need to delete file save games/ivaring_867_ironman.ck3
[2022-06-07 23:14:40] [AppID 1158310] Upload batch initiated, ID: 6206284502444444446, ChangeNumber: 12345497027162510248, App Build ID: 8771820
[2022-06-07 23:14:41] [AppID 1158310] Delete OK for file save games/ivaring_867_ironman.ck3
[2022-06-07 23:14:41] [AppID 1158310] Upload complete, result OKI have attached a save game
No
Upload Attachment
File(s) attached
- 1
