Crashing by launch

[FromeMees]

Hi, i buy Prison Architect on 17-4-2020. Now will i start the game, i come in the Launcher i press play and I get a black screen and the game does not react but I hear the music. I ask on the Discord server help, and nothing helps.

 

[AndrewT]

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.