the arm64 files give me an error saying it's not compatible with my computer
Which is why I said to only run the x86 and x64 installers!
We have one more shot; I'm afraid this is a bit of work, but please delete this list of files (about 50 in total)
C:\Windows\SysWOW64\mfc100.dll
C:\Windows\SysWOW64\mfc100u.dll
C:\Windows\SysWOW64\msvcp100.dll
C:\Windows\SysWOW64\msvcr100.dll
C:\Windows\SysWOW64\msvcr100_clr0400.dll *
C:\Windows\SysWOW64\xinput1_3.dll
C:\Windows\System32\mfc100.dll
C:\Windows\System32\mfc100u.dll
C:\Windows\System32\msvcp100.dll
C:\Windows\System32\msvcr100.dll
C:\Windows\System32\msvcr100_clr0400.dll *
C:\Windows\System32\xinput1_3.dll
* you may need to change user permissions on these two files before you can delete them. If they won't delete, don't worry about them
PLUS all files that fit the pattern d3dx9_??.dll in both those folders; usually about 20 in each.
Then run those 6 installers above again, plus this one:
The Microsoft DirectX® End-User Runtime installs a number of runtime libraries from the legacy DirectX SDK for some games that use D3DX9, D3DX10, D3DX11, XAudio 2.7, XInput 1.3, XACT, and/or Managed DirectX 1.1. Note that this package does not modify the DirectX Runtime installed on your Windows...
www.microsoft.com
(run dxsetup.exe after extracting this download to its own folder anywhere on your computer)