Failed authentication for Paradox Account in native Linux version – no issue in older releases or Proton

[Tuxii]

Integrity​

I have verified my game files (on Steam)​

Yes

I have disabled all mods​

Yes

Required​

Summary​

Failed authentication for Paradox Account in native Linux version – no issue in older releases or Proton

Description​

I am logged in on the client and can freely log in and out there, but in the game I am unable to log in and thus play multiplayer, getting "Unknown error" when writing the correct credentials. I have tried every rollback version, and found that in 1.0.6 to 1.3.6 it does not fail, while in 1.4.2 and onwards it fails. If I force the use of Proton Experimental the game logs me in upon launch as expected.

In the error.log file, I get the line [pdx_nakama_wrapper.cpp:591]: [PDX_NAKAMA] Failed authentication: 'message: ' upon game launch and every time I correctly log in and get "Unknown error". In the debug.log file I get this from the game launch:

[01:45:03][pdx_pops_wrapper.cpp:591]: [POPS Wrapper] Attempting to login to POPS with auth token (state: Offline)
[01:45:03][pdx_pops_login.cpp:668]: [POPS Login] Waiting for logging in
[01:45:05][pdx_pops_wrapper.cpp:914]: [POPS Wrapper] Login result: LoggedIn (message: ). Running 3 callbacks
[01:45:05][pdx_pops_wrapper.cpp:1088]: [POPS Wrapper] OnAccountGetDetailsCallback: success
[01:45:06][pdx_pops_wrapper.cpp:1050]: [POPS Wrapper] OnUpdateSocialProfileCallback: success
[01:45:06][pdx_pops_wrapper.cpp:1061]: [POPS Wrapper] Retrieved profile for b318bfef-cff8-4b71-8ce5-02a6fe8afd82 (Tuxii)
[01:45:08][pdx_pops_login.cpp:681]: [POPS Login]: Waited for 5.000777328 seconds, result: AwaitingCallback

With Proton, this is the exact same, but after the game finishes launching (pdx_transition_task.cpp:233) it has two additional lines not present in native 1.7.1:

[01:58:34][pdx_pops_wrapper.cpp:521]: CPopsWrapper::Update: AwaitingCallback -> LoggedIn
[01:58:34][pdx_pops_login.cpp:690]: [POPS Login] Login Succeeded

Trying to log in in-game results in this:

[01:45:49][pdx_pops_wrapper.cpp:575]: [POPS Wrapper] Attempting to login to POPS with username/password (state: Offline)
[01:45:49][pdx_json_settings.cpp:414]: [SPdxJsonSettingsIO] Category:"System" Setting:"common" won't be written
[01:45:50][pdx_pops_wrapper.cpp:914]: [POPS Wrapper] Login result: LoggedIn (message: ). Running 5 callbacks
[01:45:50][pdx_pops_wrapper.cpp:1084]: OnAccountGetDetailsCallback - callback came while offlie. Skipping...
[01:45:50][pdx_pops_wrapper.cpp:1045]: OnUpdateSocialProfileCallback - callback came while offlie. Skipping...
[01:45:51][pdx_pops_wrapper.cpp:982]: OnAccountConnectionsCallback - callback came while offlie. Skipping...

Steps to reproduce​

For me, just launching the game, and also trying to log in while in game.

Game Version​

1.4.6 to 1.7.1

OS​

Linux (Other)

Additional​

Bug Type​

Other

Save Game​

Attachments​

Player Pain​

3

 

[Tuxii]

Ah, it got moved. I originally tried posting here but it wouldn't let me. I've tried disabling IPv6 without any difference. I don't have access to a VPN so I haven't tried that, though it seems strange that it'd help when it works on the same machine on earlier game versions and the windows version. I checked that I had the f387163d.0 SSL certificate stored in /etc/ssl/certs, which I saw mentioned in a CK3 thread. The distro I'm using is openSUSE Tumbleweed.

I can work around it by forcing Proton, but I'd prefer to run it native if I could.

 

[AndrewT]

As you are on an unsupported OS, there may be limits as to how much we can help here.

Working in some versions but not others does tend to point to a firewall somewhere IMO. Can you totally disable or remove the firewall in SuSE , for diagnostic purposes?

Alternatively, without a VPN you can connect this machine to the internet via a mobile phone tether/hotspot - any better?