Game crashes at launch

[Kerguidou]

I've followed every possible step on this forum :

• Re-installed the game from scratch
• Checked file integrity
• Re-installed GPU drivers
• pulled out and put back in the GPU
• Factory reset GPU
• Check latest version of directx 12 was installed
• removed save files
• Checked that the latest version of C++ redistribute was installed
• Ticked the disable full screen optimization box
• ticked the run as admin

As it is, I can't play the game. I'm attaching the lastest crash report but they're all the same.

 

[AndrewT]

From that error log it's clearly a video issue, which is unsurprising as your Intel(R) HD Graphics 3000 video system is WELL below the published minimum requirement of the Intel® HD Graphics 630:

UserBenchmark: Intel HD 3000 (Desktop V1 1.1 GHz) vs 630 Kaby Lake)

Unless you have access to a machine that meets the hardware requirements, please seek a refund from where you bought the game.

Sorry about that!

 

[Kerguidou]

I have a Radeon 480, which I use exclusively... the game had been working fine until 2 days ago.

 

[Kerguidou]

Well, that's weird. So I just disabled entirely the integrated GPU and now it works. Why on earth would the game try to run on the wrong GPU?

 

[AndrewT]

Well, that's weird. So I just deactivated the integrated GPU and now it works. Why on earth would the game try to run on the wrong GPU?

The game has no say over what video system it runs on, that is decided by the nVidia Control Panel.


Probably best to do a clean reinstall/update of nVidia:

- uninstall their driver and all other nVidia software
- reboot
- install Nov 2022 https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again

Good luck!