Hello,
Well, I just got off the phone again, if you haven't guessed that last attempt didn't work.
Now in Gateway's most experienced judgement they are sending me a new power supply to install.
Here is the kicker, all the time since the problem started my fan has not been working, so it appears to be getting hot and turning itself off and won't allow me to restart via the power button because of safety reasons.
I wish I would have talked to this guy first instead of the previous 10 people that never thought of this. I could have saved myself about 40 hours of booting, loading, swearing and frustration.
I hope this is the problem.
I'll update you next week (3-5 days shipping) after I get the part and install it and let you know if it works.
Thanks,
Jesse