Guards stuck in unlocking animation [XBox]

[Brian McIntyre]

Hello fellow Wardens.

I know this is not a new issue, but I cannot find what my be causing it or how to avoid it.
Guards are getting stuck when unlocking a door, they just stand there constantly unlocking with keys, you have to manually select the guard and move them anywhere, this breaks the cycle and they go about there business for about 5 more minutes then it will affect other guards. Causes the prison to grind to a halt until you go through and find all affected guards, often several.

Worth mentioning I have a lot of doors controlled via Servo's and Door Controls.

Is this a bug Paradox will need to fix?

Any help greatly appreciated

 

[Brian McIntyre]

Sorry, forgot to say I am playing the Xbox One version

 

[Sizzlingbakon12]

Hi Brian, I'm getting the same issue I'm playing the game on PS4. Even selecting the guards manually results in the guards to go back to bugging out. The annoying part is the developers are sending out more DLCs instead of fixing this long ongoing bug.

 

[badAim]

The annoying part is the developers are sending out more DLCs instead of fixing this long ongoing bug.

This part wasn't needed and is just a lie so next time you could verify your information as we have only 1 DLC released and 3-4 free updates with nice stuff and some nasty bugs fixed.

About the problem: it kinda sounds like the one from PC version we had long time ago.
Also, maybe they are trying to unlock the remote door for some reason or door that are set to be shut all the time? Deleting that task from their job list would work and fix the problem, at least on PC version.

 

[PA00]

Hello, I am seeing this same issue in my PS4 version. I have created multiple prisons, both small and large, and it happens almost immediately upon hiring guards. It appears to happen randomly and guards also will block the gate for trucks (I didn't catch it in time and it caused a food shortage for kitchen staff). This is the main issue I have with an otherwise fantastic game. I hope the development team can address it soon. Thanks!

 

[Hofflabob]

Hi, this is also happening to me and been happening for a while. I play on XBOX1 and this problem was happening to me in December 2019. I took a couple of months not playing to play new games and have returned to Prison Architect.

I've made a new prison but unfortunately the glitch is worse than ever, the glitch effects only prison guards (not armed and dog guards). They essentially get stuck unlocking doors (jail, staff, solitary, road gate), sometimes there can be multiple guards glitched on one door, strangely the guards also glitch in the classrooms. The only way I have found to stop them glitching is to have all doors locked OPEN or installing remote access everywhere in the prison which is not feasible early on in the game. To stop the glitched guard you must fire them, then hire a new one, train them etc etc, it can get quite costly when you have a new prison, I had 20 guards at my first intake and found 12 glitched on doors.

The glitch is making it very hard to play the game, you are constantly firing guards and re-hiring them, opening and closing individual doors to stop a problems and spending your early game money into automatic doors.