impossible to play the game because when launching it I inevitably come across an ocean without a menu

[ETIENNE1292]

Information​

When reporting a crash, stability or performance problems, please use the Report a Crash button on the earlier screen​

[CLICK] I understand

Required​

Summary​

impossible to play the game because when launching it I inevitably come across an ocean without a menu

Steps to reproduce​

just launch the game no matter what settings you select the result does not change

Expected Result​

just being able to play the game

Actual Result​

after loading a black screen appears for a few seconds then an ocean and music appear but no menu

Game Version​

1.3.3f1

What mods do you have installed?​

I don't use any mode, only DLCs

Affected Feature​

• Menu

Platform​

• Steam

Additional Information​

Additional Information​

I spent several hours reading bug messages similar to mine and trying the suggestions made to resolve the problems but nothing worked. One of the moderators told me that I had to create a ticket.

sorry for my english translated by google translate

Save Game​

Other Attachments​

 

[DBenoit20]

I am having the same issue and I have not come up with a solution. I have deleted all saved game files, reinstalled the game multiple times, and tried to restart my computer at least 10 times. The game would launch but its just clouds(which are moving) and water. If I scroll with the mouse I can zoom into the water but unable to play game.

 

[DBenoit20]

C:\Users\<username>\AppData\LocalLow\Colossal Order\Cities Skylines II\Saves

Going to this in your file explorer and deleting the last auto save (or in my case every save game file) WORKED! One of them must have been corrupted and stopping it from loading correctly. Hope this helps you!

 

[ETIENNE1292]

I reset the hard drive so there are no existing files because I changed the motherboard less than a week ago. but thank you for answering

 

[AndrewT]

First, let's eliminate mods, as until they are updated by their authors they can cause problems after any new game patch. Please add --disableModding to the game's Steam launch options. Then start a new test city - do you still get these crashes then?

If so, please try this: Rename the "Cities Skylines II" folder in your C:\Users\[user name]\AppData\LocalLow\Colossal Order (to whatever you want) and then start the game. To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

The game will create a new clean CS2 folder and if that works it means that something in your original folder is corrupt and preventing the game from starting. Do NOT delete your original folder though as your saves are stored there and if you want to keep playing you'll need to move them over to the new fresh folder!

Let us know if that helps you. Good luck!

 

[ETIENNE1292]

Andrew T I've already tried everything you suggested. but I think you must not have read what I wrote or the translation is not correct because I specified that I did not have a mods.​

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but thanks anyway for your suggestion even if it doesn't work for me​