*Moved thread to tech support*
You're absolutely right that it should work, and that "it's your computer" can't be the end of our "troubleshooting".
It is indeed quite possible that it IS a Gamersgate issue, but in that case it's still something that's not commonly triggered.
So let's see if we can narrow this down;
first things first - I'm assuming you're running this on a windows PC?
when you say "every single time" - how often are we talking about, and which version(s) of the game?
Anything special about your connection (e.g. VPN) or gamersgate account (e.g. registered in another country) that may have an effect?
---
I'm also attaching an .exe file with extra logging enabled, could you try opening the ingame store again with that, and if it crashes, upload the logs (found in [My Documents equivalent]\Paradox Interactive\Crusader Kings II\logs, unless you specified a user directory) here.
Now before you say "it's your computer", I have zero problem with other game stores like Steam and GOG etc. I am guessing the problem lies in GamersGate's site but as a customer I don't care. You have an "Ingame Store" button in the game and I expect it to work. I'd rather buy the DLCs from Steam but at this point I don't wanna buy the game again.
You're absolutely right that it should work, and that "it's your computer" can't be the end of our "troubleshooting".
It is indeed quite possible that it IS a Gamersgate issue, but in that case it's still something that's not commonly triggered.
So let's see if we can narrow this down;
first things first - I'm assuming you're running this on a windows PC?
when you say "every single time" - how often are we talking about, and which version(s) of the game?
Anything special about your connection (e.g. VPN) or gamersgate account (e.g. registered in another country) that may have an effect?
---
I'm also attaching an .exe file with extra logging enabled, could you try opening the ingame store again with that, and if it crashes, upload the logs (found in [My Documents equivalent]\Paradox Interactive\Crusader Kings II\logs, unless you specified a user directory) here.