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Showing developer posts only. Show all posts in this thread.
The procedure to follow depends on what operating system you use.
So like what operating system are you using? :)
 
Do you have more than one CD drive? if so try it in the other drive.

It looks like your drive does not like install shield.
 
Could be something in the system install shield is trying to interact with.
 
It is an install shield related file.

Since nothing with install shield is working for you I would suggest contacting thier tech support, since they would know far better than me what the solution would be for you.
Though keep me informed as well if you don't mind.
 
I feel your pain.
Glad it is sorted.