[Linux 16.04] Unable to launch the game

[Djamy]

Hi there !

I searched for similar problems but I didn't find something relevante so I decided to ask for your help here.

I'm running on an old but stable Linux Ubuntu 16.04 under gnome-shell and/or i3.
When I try to launch the game I got an error "segmentation fault (core dumped)".
Missing libraries ?

GameAction [AppID 203770, ActionID 2] : LaunchApp changed task to ProcessingInstallScript with ""
GameAction [AppID 203770, ActionID 2] : LaunchApp changed task to SynchronizingCloud with ""
GameAction [AppID 203770, ActionID 2] : LaunchApp changed task to SiteLicenseSeatCheckout with ""
GameAction [AppID 203770, ActionID 2] : LaunchApp changed task to CreatingProcess with ""
GameAction [AppID 203770, ActionID 2] : LaunchApp waiting for user response to CreatingProcess ""
GameAction [AppID 203770, ActionID 2] : LaunchApp continues with user response "CreatingProcess"
Opted-in Controller Mask: 70
Game update: AppID 203770 "", ProcID 21260, IP 0.0.0.0:0
ERROR: ld.so: object '/home/xxx/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/xxx/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
>>> Adding process 21260 for game ID 203770
GameAction [AppID 203770, ActionID 2] : LaunchApp changed task to WaitingGameWindow with ""
>>> Adding process 21261 for game ID 203770
>>> Adding process 21262 for game ID 203770
GameAction [AppID 203770, ActionID 2] : LaunchApp changed task to Completed with ""
Segmentation fault (core dumped)
Game removed: AppID 203770 "", ProcID 21260
No cached sticky mapping in ActivateActionSet.​

I'll be very happy if someone can tell me how to resolve this.
Tell me if you need to see some config files or whatever.

Meanwhile, Cities Skylines works fine.

Thanks <3

 

[AndrewT]

Please attach your Documents/Paradox/CK2/settings.txt.
From your Documents/Paradox/CK2/logs/ folder, attach system.log .

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.

 

[Djamy]

Hello and thank you for your answer.

Unfortunately, I don't have those files neither the folder Paradox in my Documents. I was never able to launch the game so I think that they may never been created.

But, I have the System info from Steam :

Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 4000 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Ubuntu 16.04.5 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 4.15.0-33-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11906000
X Window Manager: i3
Steam Runtime Version: steam-runtime-beta-release_2018-06-14

Video Card:
Driver: nouveau NV117
Driver Version: 3.0 Mesa 18.0.5
OpenGL Version: 3.0
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x1382
Revision Not Detected
Number of Monitors: 2
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 20.75" x 11.65" (23.78" diag)
52.7cm x 29.6cm (60.4cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: Realtek ALC3861

Memory:
RAM: 15991 Mb

Miscellaneous:
UI Language: English
LANG: fr_FR.UTF-8
Total Hard Disk Space Available: 1861082 Mb
Largest Free Hard Disk Block: 1585333 Mb
VR Headset: None detected

Recent Failure Reports:

 

[AndrewT]

Unfortunately, I don't have those files neither the folder Paradox in my Documents.

They really should be there, even if the game can't start fully. Check the pinned thread above with 'file locations' in its title for the correct file path.

Also add in any other files in that logs folder over 0 bytes.

 

[Djamy]

After checking the pinned thread I still not be able to locate those files.
I do not have the folder /home/user/.paradoxinteractive/ neither the one in Documents.

Is it not a clue on the source of my problem ?

 

[AndrewT]

In Windows that would mean an antivirus app was getting in the way, but I doubt that is the issue here.

I actually don't recall a single other instance of any PDS game failing to create the user files and folders on Linux.

What file system is the volume that Steam is on, and that presumably the game is installed in?

UPDATE: I see the folder got changed for EU4 and is now
.local/share/Paradox\ Interactive/Europa\ Universalis\ IV/

Perhaps CK2 has changed to that place too?

 

[Djamy]

Steam and CK are installed on the same disk formatted in ext4.

There is no folder called Paradox Interactive in the path .local/share :/

I just bought EU4 to test it and I have the exact same error.. No folders created anywhere. Should I create those folder manually perhaps ?

I'll try on another computer later.

 

[AndrewT]

Should I create those folder manually perhaps ?

No. If the game doesn't create them, doing it manually will not fix the underlying problem that is preventing that normal game function from happening.