In Review Massive sound problems

[AngelusFX]

Required​

Summary​

Massive sound problems

Description​

Hi!

I only hear a stutter and crackle when I play AoW4. Sound is there, but the background noise is annoying.

Both via USB headset, no matter which of my 3! As well as via onboard sound or via my Soundblaster card.

The same error occurred under JA3, which has already been patched and now the error is gone at least there.

My system:

Ryzen 5700g + ASRock 6700 12 GB + 32 GB Ram. Win 11 Pro.

I switched from Windows 10 to Windows 11 last night and the sound is clearly better. Unfortunately, not yet perfect.

Still a crackle and pop in the sound. Via USB headset the quality is much worse than via my 2.1 Logitech system. I will continue to test and I am sure that I will be able to play reasonably at some point.

Soon I will buy the Teufel 2.1 system. That should bring much more quality. Hopefully then the story is settled.

Have the sound problems only in JA3 and in AoW4! Unfortunately, in AoW4 much more than in JA3.

The interference always occurs as soon as a sound is played. For example, when I click on a unit. The music is also unclean and sounds like hissing, crackling and popping.

Had several crashes now after the Watcher update and each time I sent a crash log. About the automatic tool for it.

Will follow their advice and then report back here. And of course to Paradox itself.

Any tips on what else I could do?

Thank you very much! =))))))))

This is the last crash report:
AOW4_Crash_2023-08-16-06-28-46_CF3C6427.tcd

Update:
I played about 4 hours last night and I had a lot of fun! Unfortunately also some crashes and just the sound problems! Thank you for this game! I love it! With the exception of the bugs! xD

Sound Problem :: Age of Wonders 4 Bug Reports

Hi! I only hear a stutter and crackle when I play AoW4. Sound is there, but the background noise is annoying. Both via USB headset, no matter which of my 3! As well as via onboard sound or via my Soundblaster card. The same error occurred under JA3, which has already been patched and now the...

steamcommunity.com

Steps to reproduce​

Playing the game. Click on a unit. As soon as sound is heard, the negative noises come.

Platform​

GoG

Game Version​

Watcher Update

Owned DLCs​

• Dragon Dawn

Optional​

Affected Feature​

Attachments​

 

[Triumph Jordi]

Hey Angelus, these crashes are all crashes due to the GoG Overlay. We've reached out to GoG for support to see if we can do something or whether they can.

 

[AngelusFX]

Hey Angelus, these crashes are all crashes due to the GoG Overlay. We've reached out to GoG for support to see if we can do something or whether they can.

Thank you very much! =)))))
I now regret the purchases on GOG.

 

[Triumph Jordi]

GoG is asking whether you can reproduce the crash and the provide us with your Galaxy Client Logs and DxDiag. You can find the Galaxy Logs in

C:\ProgramData\GOG.com\Galaxy\logs

and you can create a DxDiag following these steps: https://support.microsoft.com/en-us...diag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85

 

[AngelusFX]

GoG is asking whether you can reproduce the crash and the provide us with your Galaxy Client Logs and DxDiag. You can find the Galaxy Logs in

and you can create a DxDiag following these steps: https://support.microsoft.com/en-us...diag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85

Thank you very much! =))))))

 

[Triumph Jordi]

GoG came back with a response

Thanks!
Looking at DxDiag file, it seems that GalaxyCommunication.exe is crashing.
I passed DxDiag and logs to our Galaxy dev team. We’ll investigate

Please keep in mind that Galaxy is not required to play the game. Having AoW 4 installed, you can launch it directly from the game.exe without Galaxy running in the background.

So you can try that to see if the crashes reduce

 

[AngelusFX]

GoG came back with a response

So you can try that to see if the crashes reduce

Thank you very much! I already did that and it crashes just as often as with overlay and GOG.

But will continue to test and try.

 

[AngelusFX]

I'm buying a new computer towards the end of the year! Hopefully then the problems are history!

Thanks anyway for your work! =)))))))))))

Will test further and try to improve the situation!

 

[AngelusFX]

Sound problems :: Age of Wonders 4 Bug Reports

I have sound artifacts: every time a sound is played there is a buzz.

steamcommunity.com

This is my problem! Can AMD maybe help there?

Is it because of my Ryzen 5700G?

 

[AngelusFX]

Hi!

I have started playing again! Switched from Logitech G Hub to Razer Synapse!

Lo and behold, the sound has become many times better! It must somehow be related to the G Hub from Logitech.

I'm very happy with Razer and your game is just incredibly fun! =))))))))))))

I want you guys to know that!

Thank you so much! =)))))))))))))))))))))))))))

 

[AngelusFX]

Solution found! Simply switch to x8 x8 in the bios instead of x16 when connecting the graphics card! All sound problems have disappeared and it runs great! Slightly poorer performance, but that's bearable! Nevertheless, I will treat myself to a new CPU in the next few months so that this problem no longer occurs! So probably Ryzen 9 5950X!

Simply super duper and finally play without cracking and crackling! =))))))))))))))))))