Whenever I load my game and try to start a game (I chose "learn to play" because i just bought this game recently} I see 2 loading screen and the game crashes. Does anyone know what's going on or what to do? This happened on a MacBook Air.
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If your model of Mac only has an Intel video system, that is probably the cause of your problem. This game now only usesw Vulkan as a renderer, not openGL any longer. And Vulkan does not run well or in some cases at all on Intel video Macs. FYI this game has never been supported on that hardware platform since release, so really it's a matter of luck if it ever worked!
If that is the situation you can try updating MacOS to 14.x which may have a newer Intel video driver; if that doesn't help or is not possible, all you can do is revert to the previous game version in the Steam betas tab for the game. Or play on any other machine you have access to with supported hardware. OR if you have Apple Bootcamp installed, play in Windows there. Or, if you've just bought the game, seek a refund from that store.
If however that is not the case - ie that your Mac has AMD video or is on Apple Silicon - that's a different matter; let us know here and we'll look into your case more closely.
If that is the situation you can try updating MacOS to 14.x which may have a newer Intel video driver; if that doesn't help or is not possible, all you can do is revert to the previous game version in the Steam betas tab for the game. Or play on any other machine you have access to with supported hardware. OR if you have Apple Bootcamp installed, play in Windows there. Or, if you've just bought the game, seek a refund from that store.
If however that is not the case - ie that your Mac has AMD video or is on Apple Silicon - that's a different matter; let us know here and we'll look into your case more closely.
How do i get apple Bootcamp? Or is there any way to change the graphics hardware? I'm not able to update my device past 12.7.5
Can you confirm your Mac only has an Intel video system?
Apple Bootcamp is a free Apple Product, a but of googling will find it for you. BUT you need to buy a copy of Windows to run in it, AND it takes up a large chunk of your disk space; essentially your Mac becomes dual-boot.
Other alternatives are to buy an eGPU or a service like Nvidia GeForce Now.
Apple Bootcamp is a free Apple Product, a but of googling will find it for you. BUT you need to buy a copy of Windows to run in it, AND it takes up a large chunk of your disk space; essentially your Mac becomes dual-boot.
Other alternatives are to buy an eGPU or a service like Nvidia GeForce Now.
Yes, my Mac has an Intel Video System. Under the "About this Mac" page, it say i have an Intel HD Graphics 6000 1536 MB
I am sorry then! The game will never run on it as is, your options are as I laid out above.