New game will not start, sits at the loading screen with a frozen cursor and the progress bar does not move...

[TKIY]

This seems to be a common issue, so I have attempted the existing workarounds. I am on a laptop with an integrated and discrete GPU so I have forced the application to use the discrete GPU, I have run the launcher as administrator, I have ensured that the launcher and Steam are both linked to my Paradox account, nothing helps.

Anything else to check?

 

[AndrewT]

I wouldn't at all say this is a common issue; I don't remember the last case like this here or in our ticket system, in fact.

Has this game ever worked on this computer? Or never yet?


Could you please attach here your output log and settings file? They can be found in:

%USERPROFILE%\AppData\LocalLow\Iceflake Studios\Surviving the Aftermath\player.log
Documents\Paradox Interactive\Surviving the Aftermath\settings.ini

AND DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.