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No sound with Creative X-Fi Fatal1ty FPS

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ptitdan

ptitdan

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Hi,

Two weeks ago, I've bought and installed a Creative Sound Blaster X-Fi Fatal1ty FPS sound card.
Today, I've tried to launch HOI2 for the fisrt time since the hardware installation and I have no sound anymore (before everything was fine).
Futhermore, I can play the game but when I Quit (the action on clicking on the 'Quit' button), the PC freezes and I must reboot.
Concerning the sound, everything is ok with all my other games (so far ...); and I can read all the MP3s included in the directory /music with all my MP3 players.
I've also reinstalled the game ....

This is some information about my config :

Game Version & Patch (incl. publisher):
problem encountered on v1.1, v1.2 and v1.3a of HOI2
OS & build/SP:
Windows XP Professional (5.1, Build 2600) Service Pack 2
Computer, CPU & speed:
AMD Athlon(tm) 64 Processor 3400+, MMX, 3DNow, ~2.4GHz
RAM:
1024MB RAM
Free HDD space:
6 Go
Video (brand, model, driver, memory):
ATI 9700 PRo 128Mo Omegadrivers v2.6.71
Sound (brand, model, driver):
Creative Sound Blaster X-Fi Fatal1ty FPS
DirectX Version:
DirectX 9.0c (4.09.0000.0904)

This an excerpt of DXDiag Result :
-------------
Sound Devices
-------------
Description: SB X-Fi Audio [8000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00231102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1144 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/29/2005 19:16:24, 439680 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 1, 192000
Static/Strm HW Mix Bufs: 128, 128
Static/Strm HW 3D Bufs: 128, 128
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

I've downloaded the latest drivers after encountering the problem and I've done all tests with DXDIAG

And Now, the savedebug.txt
DirectDraw object created About to Initialize video!Setting Mode.
Mode Set.
Video Initialized!
Backbuffer cleared
Fonts Initialized!
Loadimage!
Loadimage used!
Starting to Initialize sound!
Sound fully initialized!
Network initialized!
MainPalettes initialized!
Core GFX initialized!
Initialising Map!
Map okay.

So, .... does anybody has the same problem with this card ?
What can I do :(
Please, help : I love HOI2 music so much :rolleyes:
 
It does appear there is a conflict between your new sound card, it's driver, directX and the game (or any combination thereof).

Have you re-installed directX after installing the new sound card + driver? Has the driver from your previous card been completely de-installed?
 
jpd said:
It does appear there is a conflict between your new sound card, it's driver, directX and the game (or any combination thereof).

Have you re-installed directX after installing the new sound card + driver? Has the driver from your previous card been completely de-installed?
Click to expand...

It may be a good idea. I'll try tonight and re-post my conclusions.
 
Ok. We await your result. ;)
 
There is one more thing we could try here (apart from the very drastic measure of a complete OS re-install), and that is to reduce the hardware accelleration level for the sound blaster. That at least will rule out if (or indeed if not) the issue is caused by the creative driver.

Start dxdiag, select the sound tab page, and reduce the accelleration level with the slider. Most likely you will have to reboot after doing this.
 
jpd said:
There is one more thing we could try here (apart from the very drastic measure of a complete OS re-install), and that is to reduce the hardware accelleration level for the sound blaster.
Click to expand...

That sounds good.
I'll try as soon as a I can, because now it's time for holiday ....
I'll give my results here.
Thanks !
 
Ok. Keep us updated. ;)
 
That last one is odd. Didn't you get a startup error (with the creative drivers disabled) about no sound being available? Because, with the sound drivers disabled, there should (for all intends and purposes) no longer be an installed sound solution visible to both DirectX and the game.

If you didn't get such a message, then chances are your old sound card's drivers are still lurking around somewhere and interfering with the drivers for your new card.
 
jpd said:
That last one is odd. Didn't you get a startup error (with the creative drivers disabled) about no sound being available? Because, with the sound drivers disabled, there should (for all intends and purposes) no longer be an installed sound solution visible to both DirectX and the game.

If you didn't get such a message, then chances are your old sound card's drivers are still lurking around somewhere and interfering with the drivers for your new card.
Click to expand...
No, I don't have any startup error, and the bug resides even with no acceleration in dxdiag.
This is what I have in my dxdiag when I choose "No hardware acceleration" (the panel is in french ... sorry).
dxdiag.jpg

What I notice is although no drivers are selected (on the right side), the card "emules" ..... something.
Any ideas ?
 
It seems there is still something installed and active, given the fact that the driver manufacturer is listed as Creative.

Try uninstalling your Creative driver set alltogether, and reboot. When Windows then detects new hardware, skip the installation procedure.

The run dxsetup to update directX and reboot again. After that, run dxdiag again. If all went well, dxdiag should no longer be able to detect any sound device and/or driver.

If that is the case, you can run the Creative setup procedure to re-install the sound drivers.
 
I also have a Creative XiFi board that I installed a couple weeks ago in a similarly equipped PC (except for video card, an NVIDIA 6800 GS). However, I have had no problems with either sound effects or music in it. Here some snippets from my DxDiag report.

Forgot to mention that I have the ExtremeMusic version of that sound card, not the FPS.

System Information
------------------
Time of this report: 1/4/2006, 20:45:54
Machine name: BOBPC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD
System Model: MS-7125
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3700+, MMX, 3DNow, ~2.2GHz
Memory: 2048MB RAM
Page File: 671MB used, 3268MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

Display Devices
---------------
Card name: NVIDIA GeForce 6800 GS
Manufacturer: NVIDIA
Chip type: GeForce 6800 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_00C0&SUBSYS_21781682&REV_A2
Display Memory: 256.0 MB
Current Mode: 1200 x 900 (32 bit) (75Hz)
Monitor: Dell 2001FP (Digital)
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8195 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/11/2005 13:47:00, 3924992 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 11/11/2005 13:47:00, 3532928 bytes

Sound Devices
-------------
Description: SB X-Fi Audio [AC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1144 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/29/2005 19:16:24, 439680 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 1, 192000
Static/Strm HW Mix Bufs: 128, 82
Static/Strm HW 3D Bufs: 128, 82
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
 
The problem looks to be with the Driver and not the board. ;)
 
jpd said:
It seems there is still something installed and active, given the fact that the driver manufacturer is listed as Creative.

Try uninstalling your Creative driver set alltogether, and reboot. When Windows then detects new hardware, skip the installation procedure.

The run dxsetup to update directX and reboot again. After that, run dxdiag again. If all went well, dxdiag should no longer be able to detect any sound device and/or driver.

If that is the case, you can run the Creative setup procedure to re-install the sound drivers.
Click to expand...
I've done everything you've said .... but nothing changed
This is what I have after Creative drivers uninstallation :
Full acceleration

No acceleration

So ... I re-installed Creative drivers and it's all same as before (concerning dxdiag and game freezing).

@Bobarossa : reassured to know that it works for others Creative X-fi ... :wacko:

Nota : This is what I have when drivers are desactived



In that case HOI2 refuses to launch.
 
Ok. that last bit is what I actually expected to happen. No sound driver = no hoi2 launch.

Now that the creative stuff is fully deinstalled, we can start rebuilding. Pop the creative driver CD into your drive, and this time let it install the drivers only. Not the full software package that Creative supplies. After all, we want to pinpoint the problems at this time ;)
 
ptitdan said:
So ... I re-installed Creative drivers and it's all same as before (concerning dxdiag and game freezing).
Click to expand...
jpd said:
Ok. that last bit is what I actually expected to happen. No sound driver = no hoi2 launch.
Now that the creative stuff is fully deinstalled, we can start rebuilding. Pop the creative driver CD into your drive, and this time let it install the drivers only. Not the full software package that Creative supplies. After all, we want to pinpoint the problems at this time
Click to expand...

It is already done .... :(
I used the lastest drivers downloaded from Creative site support. Those drivers are the same as Bobarossa (29/10/2005).
And nothing has changed. Same dxdiag (with Creative name displayed with no hardware acceleration) and same bug .... :confused:
 
A work around for you is to play the music in Winamp in the background.

Also make sure you have nothing else running in the back gound that might be using the sound card, also make sure you have renamed the AVI folder to AVI_back, that will ensure the Bink player is not causing conflicts.
 
Problem solved !

Castellon said:
... Also make sure you have nothing else running in the back gound that might be using the sound card ....
Click to expand...

THANK YOU !
You were right :rofl: It seems there was a conflit between HOI2 and the Creative program named "Volume Panel" (VolPanel.exe) launched at Windows startup.
Now that I have the solution, it seems trivial but I took a long time to get it.
So, hope it'll help some others Creative X-Fi owners, and thank you very much for your help and patience (expecially jpd ... :) )
 
Glad we could help.
 
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