Problem at game launch / Problème au lancement du jeu

[DogeLoupGafou]

Hi everyone !


I have a big problem with my game,
When launch my application by steam, the launcher appears but when I press start, it does not open but appears in my windows bar, after waiting a certain time (10 minutes) the window of the game does not open.

In the task manager my game is marked in "Do not answer"


I checked the integrity of the cache
and uninstalled / installed the game twice

Help pleaaase
Thank you

Salut à tous !

J'ai un gros problème avec mon jeu,
Quand lance mon application par steam, le launcher apparait mais quand j'appuis sur start , celui-ci ne s'ouvre pas mais s'affiche bien dans ma barre windows, après avoir attendu un certains temps (10 minutes) la fenêtre du jeu ne s'ouvre pas.
Dans le gestionnaire de tâche mon jeu est marqué en "Ne réponds pas"

Aidez moi
Et merci d'avance

J'ai vérifier l’intégrité du cache
et désinstallé / installé deux fois le jeu

-I'm french so my english is not very good-

 

[AndrewT]

Has the game ever run OK on this computer? Or never?

IF NEVER:
Install ALL these Microsoft modules:

https://www.microsoft.com/en-au/download/details.aspx?id=8328
https://www.microsoft.com/en-au/download/details.aspx?id=13523
https://www.microsoft.com/en-us/download/details.aspx?id=52685
https://www.microsoft.com/en-us/download/details.aspx?id=8109
(run dxsetup.exe after extracting from this download)

Also if you have installed RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF IT USED TO WORK:
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- add ck2game.exe to the exceptions list/whitelist of your antivirus app
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.


Also if you have installed RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF NEITHER OF THOSE HELP:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK2/settings.txt.
From your Documents/Paradox/CK2/logs/ folder, attach system.log .