Purchased Stellairs via ParadoxPlaza, cannot view it on my steam account

[IronFish]

Hi, I've purchased Stellairs via your ParadoxPlaza store.

I have received an email regarding the completion of the purchase and I can view it on "owned items" in my Paradox account.

However, I cannot see it on my Steam account, even though I have synchronized my Paradox account with it.

How can I view my purchase on steam account?

Or will it only be visible after release?

 

[jordarkelf]

The keys haven't been delivered yet. At some time tomorrow you will get your game key at https://accounts.paradoxplaza.com/profile/game_keys and then you can play.
Right now only people who pre-ordered directly through Steam already have it in their account (but can't play it either).

 

[IronFish]

The keys haven't been delivered yet. At some time tomorrow you will get your game key at https://accounts.paradoxplaza.com/profile/game_keys and then you can play.
Right now only people who pre-ordered directly through Steam already have it in their account (but can't play it either).

Thank you for your quick response!

 

[Cpack]

Still not there

 

[ChrillSwe]

It's releasing later today, so you don't have to worry quite yet

 

[jordarkelf]

I have my key in the Pdox store!

 

[Invictus5966]

I got my key but it states I cannot activate it. Says been already activated.

 

[dashstar1972]

I have the same issue. It has been activated in steam but there is no install or download option. Honestly, it sux to pre-order and then be far from the first to get it.
PS I bought it ahead of time on the paradox store. I won't do that again.

 

[Invictus5966]

I have the same issue. It has been activated in steam but there is no install or download option. Honestly, it sux to pre-order and then be far from the first to get it.
PS I bought it ahead of time on the paradox store. I won't do that again.

Cannot install it yet. I don't even see it in steam

 

[xtfoster]

Cannot install it yet. I don't even see it in steam

That is because it doesn't release until 1600 CEST (about 80 minutes from when you posted).

EDIT: Although you should be able to activate it in Steam. Either by using the tools in your account settings or by copying the key from your e-mail to the "Activate a product in Steam" tool in Steam. That way it will start downloading immediately when it becomes available.

 

[ChrillSwe]

That is because it doesn't release until 1600 CEST (about 80 minutes from when you posted).

It releases at 1800 CEST, doesn't it?

 

[xtfoster]

It releases at 1800 CEST, doesn't it?

Oops...typo or confused 6PM with 1800

 

[Deleted member 471407]

Did it all work out?

 

[Invictus5966]

Not yet.

Too many failed attempts so I have to wait for a bit to try new Key I got from support

 

[Invictus5966]

Got the new key to work. Much thanks to your support staff.

 

[IronFish]

Did it all work out?

For me it did.

Thanks, Kuma-kun!