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Yacovich

Recruit
Dec 6, 2022
4
0
Tried all of the common troubleshooting steps, and on a whim decided to roll it back and see if it would work. When on the newest patch I get the Stellaris failed to launch error message, When I roll it back to 3.5.3 the game launches normally. any help would be appreciated.
 
What happens if you run stelalris.exe directly from File. Explorer, any Windows error show then?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log
 
What happens if you run stelalris.exe directly from File. Explorer, any Windows error show then?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.
Whenever i launch from the .exe it opens the title pop-up the immediately crashes without fully launching. I have attached copies of the files except for exceptions as i did not see that in the folders
 

Attachments

  • DxDiag.txt
    109,9 KB · Views: 0
  • error.log
    2,7 KB · Views: 0
  • pdx_settings.txt
    303 bytes · Views: 0
  • settings.txt
    1,1 KB · Views: 0
  • system.log
    698 bytes · Views: 0
That error log seems to show a corrupted game installation. If you run a Steam Verify operation against the game, does it find anything to fix?


If that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.
 
That error log seems to show a corrupted game installation. If you run a Steam Verify operation against the game, does it find anything to fix?


If that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.
Trying these steps now. I will give an update tomorrow.
 
That error log seems to show a corrupted game installation. If you run a Steam Verify operation against the game, does it find anything to fix?


If that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.
This worked. I thought I had already done a clean install but must have missed something the first time. Thank you for your help.