Textures of the walls and floors do not load

[oscar370]

I have a visual problem with the game. When I start the game it shows me nothing of the floor or the walls, everything looks black, except for what is not considered as floor or wall.
Is there any way to solve the problem?

 

[AndrewT]

Has the game ever run properly for you? Or never yet?

If you have the Steam version, run a Steam Verify operation against th egame, se if that finds anything to fix.


DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

 

[oscar370]

When I played in Win7 I was doing well, but I updated the operating system to Win10 and now I have this error.

This was translated in Google Translator so you may have errors.

 

[AndrewT]

This will certainly be due to that PHDGD Quantic C3 video system you have, which I have never seen before!

You could check with Lenovo for newer drivers for it, but I'm not confident even that will help, I'm sorry.

 

[oscar370]

Those drivers are a "mod" version of the Intel HD Graphics drivers.
Download an earlier version of the game to see if it was my computer or it was a thing of the update and in that version of the game everything is going well, there is no texture problem, so it must be a thing of the update, or so I think.

Thank you anyway