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Makadus

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Apr 25, 2018
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One line summary of your issue
Can not access saves. Freezes on New Game.

Please explain your issue is in as much detail as possible.
I played for 10 hours plus uninterrupted yesterday with several saves/loads. All worked fine. This morning brought the game up, no saves to load. Load button grayed out. Clicked the Continue button, nothing happens. Clicked New button and the game freezes. Restarted the game, Steam, and so forth - no change. At this point I am unable to play at all.

OS Name Microsoft Windows 10 Home
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name XXXXXXXX
System Manufacturer Micro-Star International Co., Ltd.
System Model GT80 2QE
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-4980HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. E1812IMS.10C, 3/11/2015
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.16299.371"
User Name XXXXXXXXXX
Time Zone Mountain Daylight Time
Installed Physical Memory (RAM) 24.0 GB
Total Physical Memory 24.0 GB
Available Physical Memory 15.1 GB
Total Virtual Memory 27.5 GB
Available Virtual Memory 14.6 GB
Page File Space 3.50 GB
Page File C:\pagefile.sys
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, Disabled by policy, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Steps to reproduce the issue
1. Start game in Steam.
2. Click Campaign.
3. Note: Load button is grayed out. though I have many saves.
4. Continue button unresponsive.
5. Click New, after a few moment Windows 10 pop says BATTLETECH.exe has stopped working.
6. Restart game, same results.
7. Note: Also tried to change heraldry setting, just freezes. No error just sits there trying to load.

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Last edited:
Upvote 0
Okay so I went to the following location and I noticed my saves were there:
C:\Program Files (x86)\Steam\userdata\<user_id>\637090\remote\C0\SGS1

I also noticed that the folders 637090, remote, C0, & SGS1 were set to read only. I removed this. I can load games now. Though may be a coincidence, as further investigation shows that after a game load this folder setting gets reapplied back to read only and I am still able to load games after a game restart. Or maybe there is something that gets mangled during the check to see if there are saves files in the first pass and changing the setting to allow writing lets it move on. No idea just giving you as much info as possible.