BATTELTECH - Crash on the first mission

[AngelsDidweep]

One line summary of your issue
Crash on the first mission

Please explain your issue is in as much detail as possible.
Went through tutorial, when loading into the first mission it showed a crash.

Steps to reproduce the issue
Start the first mission.

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[Daesumnor]

I am having the same issue. I've tried several times to launch the first mission of the campaign (after the controls tutorial) and it has crashed every time. As one of the crash logs was referring to steamVR, I have uninstalled it but it's made no difference. When the game crashes, steam usually crashes with it and there are Windows Low Memory warnings, so it seems like the game has a terminal memory leak or something? I have closed everything else on my system (except steam to launch the game) to no effect.

System specs:

Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3310 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 970
DirectX Driver Name: nvd3dum.dll
Driver Version: 21.21.13.7849
DirectX Driver Version: 21.21.13.7849
Driver Date: 1 20 2017
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 970
VendorID: 0x10de
DeviceID: 0x13c2
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (ASUS Xonar Essence ST

Memory:
RAM: 8168 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 4883691 Mb
Largest Free Hard Disk Block: 598132 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

 

[Gunpuppy]

I'm experiencing the same issue, myself. Tried it twice; the first time, game hung for 5 minutes and had to force-quit. Second time, game "properly" crashed and generated the dump files (attached).

Thanks in advance for any help!

Here's a system info dump:
OS Name Microsoft Windows 10 Home
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 3600 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0906, 3/22/2017
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.16299.371"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 25.1 GB
Total Virtual Memory 79.9 GB
Available Virtual Memory 71.5 GB
Page File Space 48.0 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

 

[serpentdaddy13]

complete tutorial. froze into the mission and i had to esc out first time. second time it crashed at same spot

 

[S3dition]

Same problem. Not playing the game again until you let me skip the tutorial.

It's 2018, not 1993. Let us skip the stupid tutorial, especially when you feel its a good idea to stop us from saving the game.

 

[Kazie]

I am having the first issue. After you create your character and start the cinematic to the first mission, it hangs on the loading screen. Has anyone found a fix?

 

[AngelsDidweep]

I went through it a second time and if you take the option to skip past the cinematics, you might get by without a crash. I managed to.