BATTLETECH - BSOD: machine check exception

[brucey42085]

One line summary of your issue
BSOD: machine check exception

What platform are you running the game on?

Steam

What operating system do you use?
windows 10
Which version of the game are you running?
1.8.1-640r
What DLC do you have installed?
Flashpoint,
Urban Warfare,
Heavy Metal

Please explain your issue is in as much detail as possible.
the game will intermittently freeze/crash, eventually dumping to a BSOD for a machine check exception. sometimes it will play for hours without doing it, sometimes it will do it within minutes. always occurs during a mission. there does not appear to be an output log in my battletech data folder... there also doesnt appear to be a crash report generated, there is no dumpbox in the battletech folder...

verified files, clean reinstall, does not occur during any other games, have tried both full screen and windowed, have tried adjusting video settings up and down, have muted master sounds.
Have you tried verifying your files?
Yes

Steps to reproduce the issue
play the game.

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/

Attach screenshot / video

 

[brucey42085]

oh yes, all drivers, windows, bios, etc are up to date

 

[AndrewT]

a BSOD for a machine check exception.

I'm afraid this is virtually certainly a hardware problem, although conceivably a driver issue.

Certainly undo any overclocking you have active, and run these Windows repairs:

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image
https://support.microsoft.com/en-au...er-tool-to-repair-missing-or-corrupted-system
https://support.microsoft.com/en-us/help/2698555/microsoft-net-framework-repair-tool-is-available

If none of those help, I fear it is time to contact what local Windows/computer support options you have. Have them check CPU, memory, and whether your PSU can supply enough power for the everything in your PC.

Good luck with all that!

 

[brucey42085]

the issue is, its *only* triggered by battletech. i can run *anything* else on highest settings without an issue.