One line summary of your issue
Can't load saved games.
What platform are you running the game on?
Steam
What operating system do you use?
Win 10 1903
Which version of the game are you running?
1.9
What DLC do you have installed?
Flashpoint,
Urban Warfare,
Heavy Metal
Please explain your issue is in as much detail as possible.
In version 1.9 I start the game and the normal "cinematics" that you press ESC to skip no longer play. The main menu loads partially with a black screen. When you hit one of the buttons the animated background will pop in. The menu screen shows that all the DLC are "available" rather than installed. As soon as I try to load a game it tells me that I have no saved games. When I escape from that screen back to the main menu my heraldry icon in the top right turns to solid white. If I try to do anything from the player menu in the top right, the game freezes.
Reverting the game to 1.8.1 "beta" resolves this problem.
I have verified files in Steam, completely removed and re-installed, and tried removing the DLC and none of these steps resolved the problem.
Looking at the output_log.txt I'm wondering if the problem is that I refuse to use the new Steam UI...
Have you tried verifying your files?
Yes
Steps to reproduce the issue
Install version 1.9 of the game, launch the game.
Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Attach screenshot / video
Can't load saved games.
What platform are you running the game on?
Steam
What operating system do you use?
Win 10 1903
Which version of the game are you running?
1.9
What DLC do you have installed?
Flashpoint,
Urban Warfare,
Heavy Metal
Please explain your issue is in as much detail as possible.
In version 1.9 I start the game and the normal "cinematics" that you press ESC to skip no longer play. The main menu loads partially with a black screen. When you hit one of the buttons the animated background will pop in. The menu screen shows that all the DLC are "available" rather than installed. As soon as I try to load a game it tells me that I have no saved games. When I escape from that screen back to the main menu my heraldry icon in the top right turns to solid white. If I try to do anything from the player menu in the top right, the game freezes.
Reverting the game to 1.8.1 "beta" resolves this problem.
I have verified files in Steam, completely removed and re-installed, and tried removing the DLC and none of these steps resolved the problem.
Looking at the output_log.txt I'm wondering if the problem is that I refuse to use the new Steam UI...
Have you tried verifying your files?
Yes
Steps to reproduce the issue
Install version 1.9 of the game, launch the game.
Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Attach screenshot / video
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