One line summary of your issue
Game crash before launching, no crash report
What platform are you running the game on?
Steam
What operating system do you use?
Microsoft Windows 10 Home (64-bit)
Which version of the game are you running?
Battletech bersion 1.9.1
What DLC do you have installed?
None
Please explain your issue is in as much detail as possible.
For the last few days the game started to crash. Did not change any setting in the computer, the game, nor to steam. Due to other problems with my PC, and after cleanly resetting windows and all apps (steam included) i reinstalled battletech but faced the dame issue
CRASH: game crashes as soon as it is about to launch, does not even go into the developers opening credits, no cinematic, nothing. Does not seem to create any kind of crash report as far as i can tell. There is no notification of the crash, besides a small unity engine crash window that shows up for about 1 sec with a red exclamation point and a code that is impossible to read as it immediately disappears.
I have done multiple installations so far, i have verified the files integrity via steam and so far nothing works.
I had trouble running the game when i first bought it due to the graphics card but with your support and guidance it got fixed and became stable even when it got updated as far the 1.9.1 version.
i cannot supply you with bug reports so far, but if one is produced in the meanwhile i will submit as soon as available.
hope you can provide me with any feedback
i enjoy the game very much and i would like to get issue solved.
Have you tried verifying your files?
Yes
Steps to reproduce the issue
Clean install. update game to last version 1.9.1. launch verify integrity of game files ( no problem). launch game (either exe. or with steam). immediately crashes. Glimpse of Unity engine crash, no report file, no notification.
Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached
Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached
If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached
If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached
Attach screenshot / video
File(s) attached
Game crash before launching, no crash report
What platform are you running the game on?
Steam
What operating system do you use?
Microsoft Windows 10 Home (64-bit)
Which version of the game are you running?
Battletech bersion 1.9.1
What DLC do you have installed?
None
Please explain your issue is in as much detail as possible.
For the last few days the game started to crash. Did not change any setting in the computer, the game, nor to steam. Due to other problems with my PC, and after cleanly resetting windows and all apps (steam included) i reinstalled battletech but faced the dame issue
CRASH: game crashes as soon as it is about to launch, does not even go into the developers opening credits, no cinematic, nothing. Does not seem to create any kind of crash report as far as i can tell. There is no notification of the crash, besides a small unity engine crash window that shows up for about 1 sec with a red exclamation point and a code that is impossible to read as it immediately disappears.
I have done multiple installations so far, i have verified the files integrity via steam and so far nothing works.
I had trouble running the game when i first bought it due to the graphics card but with your support and guidance it got fixed and became stable even when it got updated as far the 1.9.1 version.
i cannot supply you with bug reports so far, but if one is produced in the meanwhile i will submit as soon as available.
hope you can provide me with any feedback
i enjoy the game very much and i would like to get issue solved.
Have you tried verifying your files?
Yes
Steps to reproduce the issue
Clean install. update game to last version 1.9.1. launch verify integrity of game files ( no problem). launch game (either exe. or with steam). immediately crashes. Glimpse of Unity engine crash, no report file, no notification.
Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached
Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached
If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached
If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached
Attach screenshot / video
File(s) attached
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