One line summary of your issue
Only cursor visible at launch
What platform are you running the game on?
Steam
What operating system do you use?
Windows 10 Version 1903 Build 18362.778
Which version of the game are you running?
1.9.X Latest Steam Version
What DLC do you have installed?
Flashpoint,
Urban Warfare,
Shadowhawk Pack,
Heavy Metal
Please explain your issue is in as much detail as possible.
Upon launching in fullscreen BattleTech does not display any graphics beyond the mouse cursor. Audio plays in the background, assuming an intro video, and if I hit escape it will go to a menu. If I move the mouse cursor around I can hear the menu options being "highlighted". (Untitled.png, Untitled2.png, Screenshot_5.png)
If I force to Windowed mode via BattleTech configuration (ALT During game launch) the game window will display solid white, and audio/audio cues will play, same as fullscreen. (Screenshot_6.png)
I have never been able to get the game to work, as I purchased it today. I have attempted launch with steam overlay disabled. Discord overlay is disabled. Windows 10 game bar features are disabled. No overlay software (FPS counters, DVR, etc.) are running.
Have you tried verifying your files?
Yes
Steps to reproduce the issue
Launch BattleTech from any location. Steam, Direct EXE Launch from Windows Explorer, etc.
Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Attach screenshot / video
Only cursor visible at launch
What platform are you running the game on?
Steam
What operating system do you use?
Windows 10 Version 1903 Build 18362.778
Which version of the game are you running?
1.9.X Latest Steam Version
What DLC do you have installed?
Flashpoint,
Urban Warfare,
Shadowhawk Pack,
Heavy Metal
Please explain your issue is in as much detail as possible.
Upon launching in fullscreen BattleTech does not display any graphics beyond the mouse cursor. Audio plays in the background, assuming an intro video, and if I hit escape it will go to a menu. If I move the mouse cursor around I can hear the menu options being "highlighted". (Untitled.png, Untitled2.png, Screenshot_5.png)
If I force to Windowed mode via BattleTech configuration (ALT During game launch) the game window will display solid white, and audio/audio cues will play, same as fullscreen. (Screenshot_6.png)
I have never been able to get the game to work, as I purchased it today. I have attempted launch with steam overlay disabled. Discord overlay is disabled. Windows 10 game bar features are disabled. No overlay software (FPS counters, DVR, etc.) are running.
Have you tried verifying your files?
Yes
Steps to reproduce the issue
Launch BattleTech from any location. Steam, Direct EXE Launch from Windows Explorer, etc.
Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Attach screenshot / video
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