[BUG] Load save not working on campaign mode

[Raskkel]

Conditions: bought the game two days ago, all dlcs (including the free one) installed, no mods. [PC steam]

Loading saves is currently broken after going Green, on the Main Campaign. The game just closes after 2 seconds.

So a very nice lady helped me on the discord, and we found out that the save loads on the beta 2015 and 2018 (second and third option of betas options), but the missions descriptions gets all mess up because its more new stuff, so i assume dosent load new stuff, so i think the problem its in the new stuff, maybe broke chapter 5.

I specify chapter 5, because I manage to load on chapter 3 once. Since with recent bugs like the cookers not cooking are a problem i cant reload to solve it for now...
So trying to finish the campaign now its very hard because of this.

Saw other people on Discord having the same problem today. Load in the main campaign needs to be fixed please.

 

[Raskkel]

Also important, tested local and cloud save, the problem happens to both in the newest version of the game.

 

[Fifnaril]

Conditions: bought the game two days ago, all dlcs (including the free one) installed, no mods. [PC steam]

Loading saves is currently broken after going Green, on the Main Campaign. The game just closes after 2 seconds.

So a very nice lady helped me on the discord, and we found out that the save loads on the beta 2015 and 2018 (second and third option of betas options), but the missions descriptions gets all mess up because its more new stuff, so i assume dosent load new stuff, so i think the problem its in the new stuff, maybe broke chapter 5.

I specify chapter 5, because I manage to load on chapter 3 once. Since with recent bugs like the cookers not cooking are a problem i cant reload to solve it for now...
So trying to finish the campaign now its very hard because of this.

Saw other people on Discord having the same problem today. Load in the main campaign needs to be fixed please.

Thank you for the feedback! I will take this back to the team so they are aware of the issue!

 

[ADiestlTrain]

I'm having the exact same problem. Can't load in Safe Mode, can't load local or cloud saves. No Mods installed at all. Everything seemed fine (saves and all) until I picked up the Going Green DLC (which was right around when I hit Campaign Chapter 5 - didn't occur to me that the campaign could be the problem).

I opened debug.txt, and I do see this (I removed my username from the path below for security):

Warning: mipmaps requested for non-power-of-two image (1105x700), will break on OpenGL ES
Detected encoding UTF8 for file data/language/changelog.txt
Loading page 0 of bitmap font data/fonts/unicode.fnt.
LaundrySystem Recalculate took 0.0ms
WARNING: Failed to activate checkbox 'SortBy'
WARNING: Failed to activate checkbox 'SortBy'
WARNING: Failed to activate checkbox 'SortBy'
WARNING in Image constructor : Failed to open file 'campaign/Bootstraps.png'
[SteamWorkshopWrapper::OnCloudReadComplete] We read a file from the cloud with result: 1
[SteamWorkshopWrapper::OnCloudReadComplete] We read a file from the cloud with result: 1
Warning: Loading a very high res image (2560x1440)
Saving Preferences to C:\Users\*********\AppData\Local/Introversion/Prison Architect/preferences.txt
Save successful!
[SteamWorkshopWrapper::OnCloudReadComplete] We read a file from the cloud with result: 1
CLOSING MAP...
GridRoutingSystem(29CCC600) destroyed.

I also see a lot of this:

==================
== RUN CAMPAIGN ==
==================
Running campaign with profile name 'Campaign'
World Initialised to size 110 x 80 cells
MaterialLibrary reading from 'data/materials.txt'
String Data not found : ToolbarSprite
String Data not found : ToolbarSprite
String Data not found : ToolbarSprite
String Data not found : ToolbarSprite
String Data not found : ToolbarSprite
String Data not found : StackSprite
String Data not found : ToolbarSprite
String Data not found : StackSprite
MaterialLibrary reading from 'data/materials_dlc.txt'
Bool Data not found : Stackable
String Data not found : StackSprite
String Data not found : ToolbarSprite
String Data not found : StackSprite
String Data not found : ToolbarSprite
String Data not found : StackSprite
String Data not found : ToolbarSprite
String Data not found : StackSprite
String Data not found : ToolbarSprite
String Data not found : StackSprite
String Data not found : ToolbarSprite

Not sure if it's related. Attached is the debug txt file.

 

[Fifnaril]

I'm having the exact same problem. Can't load in Safe Mode, can't load local or cloud saves. No Mods installed at all. Everything seemed fine (saves and all) until I picked up the Going Green DLC (which was right around when I hit Campaign Chapter 5 - didn't occur to me that the campaign could be the problem).

I opened debug.txt, and I do see this (I removed my username from the path below for security):



I also see a lot of this:



Not sure if it's related. Attached is the debug txt file.

Thank you for all the information and the file! I will add this so the support team can take a look!

 

[elektra26]

I have the same issue. Played on Steam the free weekend. I purchased the game and DLCs when I was at chapter 5. The day after, the save files were broken.
I could start campain from the beginning, but not play the save games. The game just crashed when loading.
I tried to delete the save games and started a new campain. But even if I just build 2 offices and save the game, game will crash when I load them again.

Not sure if it is connected, but I also recognized, that when I try to buy another parcel to expand my land, the game crashes too.

I attached the debug file and 2 crash dumps. the one from 23:01 is when starting a save game and the one from 22:37 is one where I tried to expand my land.

Any help is appreciated

 

[Raskkel]

Dear, thanks fot the attention, sorry i didnt put also my files from the start, here they are. A person in Discord also checked my .prison files, they where fine.