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Telsion

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Oct 21, 2017
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I have stopped receiving food shipments through Supply Trucks.
I don't know what caused it, since it was working before.

I have every DLC, apart from Perfect Storm.

Included is the save file.
 

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How is the threat level in this prison? A high level will prevent any civilians from entering.
 
How is the threat level in this prison? A high level will prevent any civilians from entering.
When the deliveries stopped happening, the threat level was low/non-existent.
I'd managed to keep everything well in check.

It was only after the deliveries stopped, that the threat level started to increase, because prisoners weren't getting fed.
 
This also keeps happening to me. Make sure you have a fence around your prison, else the following bug may occur: your prison will become "insecure" and no food will be delivered anymore / cooks won't cook anymore. The bug is several years old. I tried reporting it over and over again, but no one has responded so far. Unfortunately there is no bugtracker we could use and no way to directly communicate with developers. I also tried messaging their new community manager, but never got a response. Frustrating.

 
I have stopped receiving food shipments through Supply Trucks.
I don't know what caused it, since it was working before.

I have every DLC, apart from Perfect Storm.

Included is the save file.
I figured it out. Your kitchen needed regular fridges. Tall fridges only work for produce you grow. Soon as I switched them out for regular fridges the prison had food delivered.
1658261549372.png
 
I figured it out. Your kitchen needed regular fridges. Tall fridges only work for produce you grow. Soon as I switched them out for regular fridges the prison had food delivered. View attachment 861993
Thanks! That's so odd though, because it worked before with the Tall Fridges.

Oh ... I just realised. I had just made a vegetable farm in the southern part of the prison. That must've been why the Tall Fridges stopped accepting the normal food delivery.
 
I figured it out. Your kitchen needed regular fridges. Tall fridges only work for produce you grow. Soon as I switched them out for regular fridges the prison had food delivered.
Can you confirm this bug or is this working as intended and we should use regular fridges only? If yes, please change the description of tall fridges, because it gives you the impression, that it does not matter, which fridge you are using.

Could you please look into the "insecure" bug, which also results, that no food will be delivered to the prison.