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HerbertVaucanson

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Jan 9, 2024
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Information​

I have disabled all mods​

Yes

Required​

Summary​

Cannot start the game

Expected Result​

In Steam I click on "Play" and the game starts

Actual Result​

"Play" becomes briefly "Cancel" and then "Stop" before returning to "Play" within a couple of seconds. No other effect.

Steps to reproduce​

Open the Steam library, try to play the game

Platform​

Steam

Game Version​

current (cannot open the Main Menu)

Optional​

Description​

I am on Ubuntu, I just did a clean reinstall on a PC. I was able to play on Ubuntu-Steam EU4, Stellaris, HOI4 and Cities Skylines, so the specs are more than ok. I suspect the problem might come from the fact that Steam installed itself in HOME/snap/steam/ while the Paradox games and the ParadoxLauncher are still installed in .local/share/Paradox Interactive. Somehow the handshake between Steam and the ParadoxLauncher does not work. There is no crash log, but I attach the Player log. I am able to start EU4, Stellaris and HOI4 by calling the executables directly (bypassing Steam and the ParadoxLauncher) but for CitiesSkylines this does not work. Only ONCE I was able to run Cities Skylines from the Steam library after I forced it to use Proton 7.0-6 but after restarting Steam that did not work anymore. Somehow forcing the downgrade change something and closed the handshake but did not survive a restart. I was able to prove that CitiesSkylines can properly work though, so there is no hardware or compatibility issue.

Tags​

  • Compatibility
  • CTD

Attachments​

View attachment Player.log

 
Upvote 0
You've used the Snap version of Steam, is that right? If so that is probably the problem, use their proper client from here:
"Install Steam Now"

All the best!
 
Thank you for your reply. I did not choose a version of Steam. It was the only one available in the Ubuntu App Center. I simply did again what I did in the past, which used to work.

What you suggest simply downloads a .deb package, it does not install it. Understanding that is a problem of repositories, I followed this guide instead:

[cannot post the link because it gets flagged as spam, but is on zdnet and pops out on a simple search; basically uses the Terminal to include the Multiverse and install Steam from the command line]

It runs through, but the problem with Steam persists. Do I need to uninstall Steam and reinstall it with the larger repos in order for it to work? Is there just a way to skip Steam and the ParadoxLauncher instead? That would be much easier than try to install the "correct" Steam.
 
There is a technique to skip our launcher (although I've never needed to use it in Linux), but this game requires to be launched from Steam - there is no way around that.

I'm a little puzzled by your problem installing that Steam version directly from that link. I have done that several times in my Ubuntu installation, no problem (although not recently, to be sure). IIRC the .deb was installed by the Software Installer utility in Ubuntu, I didn't need to do anything with repos. I've certainly pointed several Linux users to that link without complaint! I ended up with Steam Version: 1702079146


If all that turns out not to be the problem, can you see what launcher version you have? If it is 2023.14, that's a problem on Linux and we need to get you past that to 2024.1 . You can revert to an older working version of the launcher by deleting the folder ~/.paradoxlauncher/launcher-v2.2023.14 . That older launcher will then update directly to 2024.1 and skip the broken version.
 
There is a technique to skip our launcher (although I've never needed to use it in Linux), but this game requires to be launched from Steam - there is no way around that.

I'm a little puzzled by your problem installing that Steam version directly from that link. I have done that several times in my Ubuntu installation, no problem (although not recently, to be sure). IIRC the .deb was installed by the Software Installer utility in Ubuntu, I didn't need to do anything with repos. I've certainly pointed several Linux users to that link without complaint! I ended up with Steam Version: 1702079146


If all that turns out not to be the problem, can you see what launcher version you have? If it is 2023.14, that's a problem on Linux and we need to get you past that to 2024.1 . You can revert to an older working version of the launcher by deleting the folder ~/.paradoxlauncher/launcher-v2.2023.14 . That older launcher will then update directly to 2024.1 and skip the broken version.
It worked in the end, thank you.

I had to uninstall Steam and reinstall it trough the .deb. The uninstall was the tricky part: it appears it is not sufficient to uninstall through the AppCenter (the graphical interface) because some files from Steam and Paradox survive, so I also run apt.get purge and removed some files manually. Not sure if it is strictly necessary to do all, but the AppCenter uninstall was not clean: it kept hanging. Only after the extra steps the new install process was able to put Steam and Paradox files in the "correct" folders and Steam is able to launch Cities Skylines.