Cant login to paradox account in-game to launch multiplayer

[FridayVitoras]

I want to join multiplayer games but cant enter my paradox account It says "unknown error" at launchıng paradox plaza...

I tried multiple things such as removing IPV6 or reinstall etc.. but none of them worked. Please can you help me to play this game with my friend?

Edit: My account enters perfectly in paradox launcher but IN GAME ıt says unknown error

Edit-2 : I trıed to reınstall the game maybe that wıll fıx ıt but no ıt made worse now I cant launch the game It says ı have to verıfy the fıles but I already dıd that..

Edit 4 : I reached the log and found this lines that prevents me from opening victoria 3


2022-11-12T22:36:30.003Z (pid:7724) info [LaunchExecutable]: Starting game: ../binaries/victoria3.exe
2022-11-12T22:36:30.003Z (pid:7724) info [ProcessService]: Running victoria3.exe in E:\SteamLibrary\steamapps\common\Victoria 3\binaries with the following arguments: --pdx-launcher-session-token,<redacted>,--paradox-account-userid,49ab0078-daae-4c71-acaf-31498ba02495,-gdpr-compliant
2022-11-12T22:36:30.420Z (pid:7724) error [GameHandler]: Launching game failed VError: Failed to start a game executable: Launching game failed: spawn victoria3.exe EACCES
at E:\ParadoxLauncher\launcher-v2--openbeta--2022.13-rc\resources\app.asar\dist\main\main.js:8:2517310
at processTicksAndRejections (internal/process/task_queues.js:93:5)

Edit 5 : It turns out running as administrator Prevents game from opening so my launcher problem is fixed but Multiplayer problem is remanining

Edit 6 : I find another log for unknown error stuf its down below


[01:46:40][pdx_pops_wrapper.cpp:1102]: [POPS Wrapper] OnAccountGetDetailsCallback: success
[01:46:40][pdx_nakama_wrapper.cpp:1416]: [PDX NAKAMA] Socket onDisconnect: From Remote: yes Code: 1006 Reason: [TLS handshake failed]
[01:46:40][pdx_nakama_wrapper.cpp:1476]: [PDX_NAKAMA]HandleDisconnection: Handling reconnect during authentiaction.
[01:46:40][pdx_nakama_wrapper.cpp:1480]: [PDX_NAKAMA]HandleDisconnection: Connection lost during sign in and connection status callback is present, calling it.
[01:46:40][pdx_nakama_wrapper.cpp:304]: [PDX_NAKAMA] Default ConnectionStatusChangeCallback called with status: Lost
[01:46:40][pdx_nakama_wrapper.cpp:1444]: [PDX_NAKAMA] Trying to reconnect the web socket. Attempt 1 of 3
[01:46:40][pdx_nakama_wrapper.cpp:372]: [PDX_NAKAMA] Update: trying to reconnect at the end of tick. Recreating the RtClient and connecting to the session.
[01:46:41][pdx_nakama_wrapper.cpp:1416]: [PDX NAKAMA] Socket onDisconnect: From Remote: yes Code: 1006 Reason: [TLS handshake failed]
[01:46:41][pdx_nakama_wrapper.cpp:1476]: [PDX_NAKAMA]HandleDisconnection: Handling reconnect during authentiaction.
[01:46:41][pdx_nakama_wrapper.cpp:1444]: [PDX_NAKAMA] Trying to reconnect the web socket. Attempt 2 of 3
[01:46:41][pdx_nakama_wrapper.cpp:372]: [PDX_NAKAMA] Update: trying to reconnect at the end of tick. Recreating the RtClient and connecting to the session.
[01:46:41][pdx_nakama_wrapper.cpp:1416]: [PDX NAKAMA] Socket onDisconnect: From Remote: yes Code: 1006 Reason: [TLS handshake failed]
[01:46:41][pdx_nakama_wrapper.cpp:1476]: [PDX_NAKAMA]HandleDisconnection: Handling reconnect during authentiaction.
[01:46:41][pdx_nakama_wrapper.cpp:1444]: [PDX_NAKAMA] Trying to reconnect the web socket. Attempt 3 of 3
[01:46:41][pdx_nakama_wrapper.cpp:372]: [PDX_NAKAMA] Update: trying to reconnect at the end of tick. Recreating the RtClient and connecting to the session.
[01:46:41][pdx_nakama_wrapper.cpp:1416]: [PDX NAKAMA] Socket onDisconnect: From Remote: yes Code: 1006 Reason: [TLS handshake failed]
[01:46:41][pdx_nakama_wrapper.cpp:1476]: [PDX_NAKAMA]HandleDisconnection: Handling reconnect during authentiaction.
[01:46:41][pdx_nakama_wrapper.cpp:1453]: [PDX_NAKAMA]Cannot reconnect, disconnecting from POPS at end of tick.
[01:46:41][pdx_nakama_wrapper.cpp:365]: [PDX_NAKAMA] Update: the connection was lost permanently and there's a callback for connection status update, calling it.
[01:46:41][pdx_nakama_wrapper.cpp:304]: [PDX_NAKAMA] Default ConnectionStatusChangeCallback called with status: Lost Permanently
[01:46:43][application.cpp:710]: Quit: Quit event from os
[01:46:43][pdx_net_nakama.cpp:293]: [PDX_NAKAMA] Shutdown
[01:46:43][pdx_net_nakama.cpp:483]: [PDX_NAKAMA] Full Disconnect
[01:46:43][pdx_net_nakama.cpp:787]: [PDX_NAKAMA] CNakamaNetContext::FinishDisconnect()
[01:46:43][player.cpp:153]: CJominiPlayers::eleteAllPlayers - #0 players
--------ERROR FİLE--------------

[02:13:41][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:13:41][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:13:41][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:13:42][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:14:13][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:14:13][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:14:14][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:14:14][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.


Edit 7 : Guys it got fixed with vpn but i cant use vpn all the time All ı use is limiting speed and I need to pay for them I cant use the game like this... My problem still countines

 

[Elydrid]

I have the same issue, reinstalled the game as well but nothing seems to work

 

[Tiwing]

I want to join multiplayer games but cant enter my paradox account It says "unknown error" at launchıng paradox plaza...

I tried multiple things such as removing IPV6 or reinstall etc.. but none of them worked. Please can you help me to play this game with my friend?

Edit: My account enters perfectly in paradox launcher but IN GAME ıt says unknown error

Edit-2 : I trıed to reınstall the game maybe that wıll fıx ıt but no ıt made worse now I cant launch the game It says ı have to verıfy the fıles but I already dıd that..

Edit 4 : I reached the log and found this lines that prevents me from opening victoria 3


2022-11-12T22:36:30.003Z (pid:7724) info [LaunchExecutable]: Starting game: ../binaries/victoria3.exe
2022-11-12T22:36:30.003Z (pid:7724) info [ProcessService]: Running victoria3.exe in E:\SteamLibrary\steamapps\common\Victoria 3\binaries with the following arguments: --pdx-launcher-session-token,<redacted>,--paradox-account-userid,49ab0078-daae-4c71-acaf-31498ba02495,-gdpr-compliant
2022-11-12T22:36:30.420Z (pid:7724) error [GameHandler]: Launching game failed VError: Failed to start a game executable: Launching game failed: spawn victoria3.exe EACCES
at E:\ParadoxLauncher\launcher-v2--openbeta--2022.13-rc\resources\app.asar\dist\main\main.js:8:2517310
at processTicksAndRejections (internal/process/task_queues.js:93:5)

Edit 5 : It turns out running as administrator Prevents game from opening so my launcher problem is fixed but Multiplayer problem is remanining

Edit 6 : I find another log for unknown error stuf its down below


[01:46:40][pdx_pops_wrapper.cpp:1102]: [POPS Wrapper] OnAccountGetDetailsCallback: success
[01:46:40][pdx_nakama_wrapper.cpp:1416]: [PDX NAKAMA] Socket onDisconnect: From Remote: yes Code: 1006 Reason: [TLS handshake failed]
[01:46:40][pdx_nakama_wrapper.cpp:1476]: [PDX_NAKAMA]HandleDisconnection: Handling reconnect during authentiaction.
[01:46:40][pdx_nakama_wrapper.cpp:1480]: [PDX_NAKAMA]HandleDisconnection: Connection lost during sign in and connection status callback is present, calling it.
[01:46:40][pdx_nakama_wrapper.cpp:304]: [PDX_NAKAMA] Default ConnectionStatusChangeCallback called with status: Lost
[01:46:40][pdx_nakama_wrapper.cpp:1444]: [PDX_NAKAMA] Trying to reconnect the web socket. Attempt 1 of 3
[01:46:40][pdx_nakama_wrapper.cpp:372]: [PDX_NAKAMA] Update: trying to reconnect at the end of tick. Recreating the RtClient and connecting to the session.
[01:46:41][pdx_nakama_wrapper.cpp:1416]: [PDX NAKAMA] Socket onDisconnect: From Remote: yes Code: 1006 Reason: [TLS handshake failed]
[01:46:41][pdx_nakama_wrapper.cpp:1476]: [PDX_NAKAMA]HandleDisconnection: Handling reconnect during authentiaction.
[01:46:41][pdx_nakama_wrapper.cpp:1444]: [PDX_NAKAMA] Trying to reconnect the web socket. Attempt 2 of 3
[01:46:41][pdx_nakama_wrapper.cpp:372]: [PDX_NAKAMA] Update: trying to reconnect at the end of tick. Recreating the RtClient and connecting to the session.
[01:46:41][pdx_nakama_wrapper.cpp:1416]: [PDX NAKAMA] Socket onDisconnect: From Remote: yes Code: 1006 Reason: [TLS handshake failed]
[01:46:41][pdx_nakama_wrapper.cpp:1476]: [PDX_NAKAMA]HandleDisconnection: Handling reconnect during authentiaction.
[01:46:41][pdx_nakama_wrapper.cpp:1444]: [PDX_NAKAMA] Trying to reconnect the web socket. Attempt 3 of 3
[01:46:41][pdx_nakama_wrapper.cpp:372]: [PDX_NAKAMA] Update: trying to reconnect at the end of tick. Recreating the RtClient and connecting to the session.
[01:46:41][pdx_nakama_wrapper.cpp:1416]: [PDX NAKAMA] Socket onDisconnect: From Remote: yes Code: 1006 Reason: [TLS handshake failed]
[01:46:41][pdx_nakama_wrapper.cpp:1476]: [PDX_NAKAMA]HandleDisconnection: Handling reconnect during authentiaction.
[01:46:41][pdx_nakama_wrapper.cpp:1453]: [PDX_NAKAMA]Cannot reconnect, disconnecting from POPS at end of tick.
[01:46:41][pdx_nakama_wrapper.cpp:365]: [PDX_NAKAMA] Update: the connection was lost permanently and there's a callback for connection status update, calling it.
[01:46:41][pdx_nakama_wrapper.cpp:304]: [PDX_NAKAMA] Default ConnectionStatusChangeCallback called with status: Lost Permanently
[01:46:43][application.cpp:710]: Quit: Quit event from os
[01:46:43][pdx_net_nakama.cpp:293]: [PDX_NAKAMA] Shutdown
[01:46:43][pdx_net_nakama.cpp:483]: [PDX_NAKAMA] Full Disconnect
[01:46:43][pdx_net_nakama.cpp:787]: [PDX_NAKAMA] CNakamaNetContext::FinishDisconnect()
[01:46:43][player.cpp:153]: CJominiPlayers::eleteAllPlayers - #0 players
--------ERROR FİLE--------------

[02:13:41][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:13:41][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:13:41][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:13:42][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:14:13][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:14:13][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:14:14][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.
[02:14:14][pdx_nakama_wrapper.cpp:1426]: [PDX NAKAMA] Socket onError: connect failed: set_fail_handler: 8: TLS handshake failed.


Edit 7 : Guys it got fixed with vpn but i cant use vpn all the time All ı use is limiting speed and I need to pay for them I cant use the game like this... My problem still countines

same problem..

 

[archi-re-mede]

same

 

[AndrewT]

We have three possible workarounds that may solve it:

Disable IPv6
- Close Vic3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up Vic3 and should work.

Disable all other network adapters
Go to Windows Control panel.
Click on Network & Internet.
Click on View Network Status.
Quick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
Click on Change adapter options.
Right-click all network adapters that are not connected to the internet and select the Disable option.


Use a VPN
- Obtain a VPN
- Set the country to the US (why this works is also an enigma ><)
- Start the game
- Sign in and see if it "sticks"

 

[archi-re-mede]

Well, it works, thanks !

 

[SilentLegion96]

Similar issue but in Hoi4 as of 04/19/2023.

 

[AndrewT]

Similar issue but in Hoi4 as of 04/19/2023.

Then it is very likely unrelated. Please make a new thread in the HOI4 Tech Support forum with full problem history and details, thanks.

 

[FridayVitoras]

We have three possible workarounds that may solve it:

Disable IPv6
- Close Vic3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up Vic3 and should work.

Disable all other network adapters
Go to Windows Control panel.
Click on Network & Internet.
Click on View Network Status.
Quick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
Click on Change adapter options.
Right-click all network adapters that are not connected to the internet and select the Disable option.


Use a VPN
- Obtain a VPN
- Set the country to the US (why this works is also an enigma ><)
- Start the game
- Sign in and see if it "sticks"

I tried what you susggested didnt worked. I stıll need to toggle vpn on and off to enter my account. But thanks. I guess vpn is my new friend

 

[john the lackland]

これを解決できる可能性のある回避策が 3 つあります。

IPv6を無効にする
- Vic3 を閉じる
- [コントロール パネル] > [ネットワークのステータスとタスクの表示] > [アダプター設定の変更] (左側) に移動します。
- Hamachi 接続を見つけて無効にする
- インターネット接続アダプターを見つけます (私の場合は WiFi でした)
- インターネット アダプターを右クリックし、プロパティを選択します
- 下にスクロールして「インターネット プロトコル バージョン 6 (TCP/IPv6)」を見つけ、ボックスのチェックを外します
- [OK]を選択します
- Vic3 を起動すると動作するはずです。

他のすべてのネットワークアダプターを無効にします
Windows のコントロール パネルに移動します。
「ネットワークとインターネット」をクリックします。
「ネットワークステータスの表示」をクリックします。
クイック ヒント: タスクバーのネットワーク アイコンを右クリックし、[ネットワークとインターネット] 設定オプションを選択して、これらの設定にすばやくアクセスすることもできます。
「アダプターオプションの変更」をクリックします。
インターネットに接続されていないすべてのネットワーク アダプターを右クリックし、[無効にする] オプションを選択します。


VPNを使用する
- VPNを取得する
- 国を米国に設定します (なぜこれが機能するのかも謎です ><)
- ゲームを始める
- サインインして「定着している」かどうかを確認します

私も同じ問題を抱えていましたが、IPv6 を無効にすることで問題は解決しました。余談ですが、CK3でも同じ問題が発生しましたが、同じ解決策で解決しました。
しかし、今まで問題なくログインできていたのに、突然問題が発生してしまい戸惑っています。IPv6 を無効にし続ける必要がありますか?

 

[john the lackland]

私も同じ問題を抱えていましたが、IPv6 を無効にすることで問題は解決しました。余談ですが、CK3でも同じ問題が発生しましたが、同じ解決策で解決しました。
しかし、今まで問題なくログインできていたのに、突然問題が発生してしまい戸惑っています。IPv6 を無効にし続ける必要がありますか?

I had the same problem, but disabling IPv6 solved the problem. As a side note, I had the same problem with CK3 and the same solution solved it.
However, I am puzzled because I had been able to log in without any problem and now all of a sudden the problem occurs. Do I have to keep disabling IPv6?

 

[AndrewT]

This game and CK3 use the same MP service (Nakama), so it's not surprising you have the same issue with both.

We've not been able to determine why this problem comes and goes for some users, but does not affect the vast majority of them at all! Strange stuff.