Cities: Skylines (Steam) - Cities crashing opening the game

[ophi3000]

Describe your issue
Cities crashing opening the game

What is your game version?


What expansions do you have installed?
After Dark

What mods are you using?
None

Please explain your issue is in as much detail as possible.
After a few years of not playing Cities and the general excitement around Cities 2, I installed Cities today. Sadly I can here today to report that I cannot even open the game.

I've checked the Steam discussion points and can confirm I do not have any mods and no certainly no Citrix.

Can you replicate the issue? If yes, please explain how you did it.
Yes, just by trying to launch the game

Attachments File(s) attached

 

[ophi3000]

Anyone able to provide feedback on how to load the game with instantly crashing?

 

[co_avanya]

It looks like you have Citrix Workspace installed. Please uninstall Citrix to get the game working. If you need Citrix Workspace, then there are a few workarounds to have both working together.

If you're on Windows 10 the easiest way is to uninstall Citrix and then install the version from the Windows 10 App Store. It lacks the feature that causes problems with Unity games.

Alternatively, you can reinstall Citrix from the Command Prompt using the following command:

CitrixWorkspaceApp.exe ADDLOCAL=ReceiverInside,ICA_Client,AM,SELFSERVICE,DesktopViewer,Flash,Vd3d,WebHelper,BrowserEngine

(there's a space after the executable name like a typical parameter)

This will install Citrix Workspace without Workspace Hub which has the Citrix Casting driver causing the crashing. I hope this helps!

 

[ophi3000]

Thanks. Citrix shouldn't be installed but it looks like my wife installed it to WFH a few months back.