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TheOriginalKage

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Dec 27, 2018
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Having continued crashes with the most recent update. Did a clean reinstall, removing all the directories. Something has changed because now changing the CPU affinity does not change the duration between crashes at all. I would say that now instead of crashing every 15-20 minutes, it is now closing to 20-30 minutes between crashes. Attached a copy of the most recent crash directory in case someone wants to see them.
 

Attachments

  • victoria3_20231116_143234.zip
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I don't know if it's for the same reason, but I'm experiencing crashes even before the new update. Recently with Japan every time just before a war breaks out. A lot of hard work and lifetime invested for nothing... I'm getting tired of this...

Would be nice if I could continue playing the savegame.
 

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  • victoria3_20231116_204758.zip
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  • victoria3_20231116_204925.zip
    4,5 MB · Views: 0
Having continued crashes with the most recent update. Did a clean reinstall, removing all the directories. Something has changed because now changing the CPU affinity does not change the duration between crashes at all. I would say that now instead of crashing every 15-20 minutes, it is now closing to 20-30 minutes between crashes. Attached a copy of the most recent crash directory in case someone wants to see them.
Your crash is in the nVidia driver:
Stack Trace:
1 nvwgf2umx.dll NVENCODEAPI_Thunk (+ 369549)
I can't see what version you have, but try this:

- uninstall it https://developer.nvidia.com/cleanup-tool
- reboot
- install Nov 2023 by fresh download https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again

THEN Right click on victoria3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log , exceptions.log
 
I don't know if it's for the same reason, but I'm experiencing crashes even before the new update. Recently with Japan every time just before a war breaks out. A lot of hard work and lifetime invested for nothing... I'm getting tired of this...

Would be nice if I could continue playing the savegame.
Please make your own thread in future, thanks.

Right click on victoria3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help, and this only happens in one particular campaign, it's probably a game bug. Please post the affected save file in the Bug Reports forum for QA to look into.

Sorry about that!
 
Your crash is in the nVidia driver:

I can't see what version you have, but try this:

- uninstall it https://developer.nvidia.com/cleanup-tool
- reboot
- install Nov 2023 by fresh download https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again

THEN Right click on victoria3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log , exceptions.log
Thank you for your help. You have a difficult and often thankless job, sir.

I uninstalled the Nvidia driver. Needed to reinstall with Geforce Experience because Windows installed an old driver before I could do anything.

All the other recommendations have been setup as listed.

Added dxdiag, the logs files you suggested and went ahead and added the newest crash directory all zipped up so you would have the minidump.
 

Attachments

  • pdx_settings.json
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  • error.log
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  • system.log
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  • DxDiag-vic3.txt
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  • exception.txt
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  • victoria3_20231116_204022.zip
    7,7 MB · Views: 0
We see no crash in that dxdiag or error.log. The crash stack in exceptions is completely different to the previous one though, it is in the game.

Is the game now limited to 60 fps or lower? What CPU and GPU temperatures do you see just before it crashes?
 
We see no crash in that dxdiag or error.log. The crash stack in exceptions is completely different to the previous one though, it is in the game.
Yeah it just CTDs then asks me if I want to submit a crash report. I've done alot of those...

Is the game now limited to 60 fps or lower? What CPU and GPU temperatures do you see just before it crashes?
Yes it is limited to 60 fps, fullscreen with no vsync.

Just had another crash. CPU was at 61C and GPU was at 72C. This is with all the graphics setting on high. This game is not pushing my system resources at all, the fans barely spin up. I'm sure if I was at speed 5 then the CPU would be much higher, but I have been keeping it at speed 4 to mitigate crashes.
 
72c is getting up there but not quite to the point that usually causes such issues, 80c. It never ever gets that high?
 
The eCore issue is supposed to be fixed in the 1.5.x patches but perhaps we can try that Affinity fix anyway?

Use Affinity to restrict victoria3.exe to the first 8 cores (ie the pCores) only. Does that help the crashes at all?
 
The eCore issue is supposed to be fixed in the 1.5.x patches but perhaps we can try that Affinity fix anyway?

Use Affinity to restrict victoria3.exe to the first 8 cores (ie the pCores) only. Does that help the crashes at all?
So:
  • uninstalled Victoria 3 and reinstalled since hotfix 1.5.9 came out. Verified the Victoria 3 folder was gone from the steamapps/common before the reinstall.
  • Removed the Victoria 3 folder from Documents/Paradox Interactive before restarting the game.
  • Ensured the Vic3 binary had "Disable fullscreen optimizations" checked.
  • Ensured the game was set to fullscreen, vsync disabled and FPS capped at 60.
  • Used CPU affinity to lock the Vic3 binary to only the P cores.
  • Still crashed after roughly 15 minutes of game time on speed 4 (I've never been able to run for more than 2-3 minutes tops at speed 5).
  • CPU temp at time of crash was 51C, GPU was 68C.
What else should I be trying?
 

Attachments

  • victoria3_20231118_102749.zip
    7,5 MB · Views: 0
  • DxDiag-vic3.txt
    98,8 KB · Views: 0
So in playing further this weekend, there is something in the game UI which is wonked. I can make the game more "stable" by existing out of all the extra UIs, zooming out to the paper map, and not leaving the mouse hovering over any tooltips. Then I could run through a couple of years of gametime without a crash.

I interact by pausing the game with the space bar, doing just a few activities, saving, zooming out again, then letting it run. This provides the most stable experience. Of course this is a PAINFUL experience because I would like to be able to interact with the UI while things are running to see how data changes over time, etc. Regardless, since I want to play the game, this is what I do.
 
In the Documents/Paradox Interactive/Victoria3/ folder delete the cache and shadercache folders, let the game rebuilt them. Does that improve the UI issues?
 
In the Documents/Paradox Interactive/Victoria3/ folder delete the cache and shadercache folders, let the game rebuilt them. Does that improve the UI issues?
When I reinstalled the game, I also removed the Victoria 3 folder in Documents. So these folders got rebuilt from scratch then.

So in addition to “zoom out and don’t touch anything for stability”, I also noticed that if the game starts crashing more frequently, a system reboot gives me about 30 minutes of crash free game time. Once a crash happen, the next one could happen as soon as the game restarts and is initializing. Feels like a memory leak to me but I’m far from being a game developer.
 
Me either, actually! But with 32gb of system memory and 72gb of swap space, that really should not be the issue here. You could of course try unloading every other app you can before starting the game.

Do you see the game's memory footprint getting excessive as you play on?
 
Me either, actually! But with 32gb of system memory and 72gb of swap space, that really should not be the issue here. You could of course try unloading every other app you can before starting the game.

Do you see the game's memory footprint getting excessive as you play on?
The memory footprint starts at 7GB just loading the save and got over 8GB. Not crazy overall.

Game just crashed when I hit the space bar to pause it. I laugh so I don't cry. There is literally no rhyme or reason for the crashes outside of the game itself. One time I literally just moved the mouse after not touching the UI at all for a few minutes while things built and it crashed. It's crazy. I've also reinstalled DirectX, I checked Windows for messed up files, I've run memory tests. Not that I should need to, no other game is having issues. I have a Skyrim install with over 1000 mods and high demand ENB which runs flawlessly for hours while taking up more CPU and GPU resources. I am hoping this gets fixed before the holidays so I can really play the game. I highly enjoy it when its not crashing every 0-30 minutes. I say zero minutes because sometimes it crashes just loading up the game.
 
Ooooooooh kay.... I found the issue. So, it turns out that a BIOS update on my ASUS motherboard caused my CPU (which obviously did not win the silicon lottery) to crash when AVX2 instructions were called. I disabled these helpful BIOS settings, retested my CPU (which now did not puke on the AVX2 stress test) and retested the game. And hey, I could play on speed 5 without crashing!

@AndrewT Given the recent issues with Intel 12th and 13th gen CPUs, and how some motherboards like to try to tweak your CPU for you which can disrupt AVX2 performance, you might want to have people run the AVX2 stress test in XTU when they are getting random crashes. If they failed the AVX2 stress test, then they need to check their motherboard for tweaks which would affect it. For me, this was the relevant thread which finally had me track down the issue:

i9-13900K : very frequent crashes (Windows 11) with apps, games and benches

For those who might see this thread and also have a ASUS mobi, setting SVID Behavior to Intel's fail safe fixed the issue. BTW, Intel Processor Diagnostic Tool WILL lie to you and tell you that your processor AVX2 is operating correctly, when you can go right Intel XTU, run their AVX2 stress test and it will fail almost immediately.

Thank you for your patience, and apologize for the frustration to spewed today.
 
Ooooooooh kay.... I found the issue. So, it turns out that a BIOS update on my ASUS motherboard caused my CPU (which obviously did not win the silicon lottery) to crash when AVX2 instructions were called. I disabled these helpful BIOS settings, retested my CPU (which now did not puke on the AVX2 stress test) and retested the game. And hey, I could play on speed 5 without crashing!

@AndrewT Given the recent issues with Intel 12th and 13th gen CPUs, and how some motherboards like to try to tweak your CPU for you which can disrupt AVX2 performance, you might want to have people run the AVX2 stress test in XTU when they are getting random crashes. If they failed the AVX2 stress test, then they need to check their motherboard for tweaks which would affect it. For me, this was the relevant thread which finally had me track down the issue:

i9-13900K : very frequent crashes (Windows 11) with apps, games and benches

For those who might see this thread and also have a ASUS mobi, setting SVID Behavior to Intel's fail safe fixed the issue. BTW, Intel Processor Diagnostic Tool WILL lie to you and tell you that your processor AVX2 is operating correctly, when you can go right Intel XTU, run their AVX2 stress test and it will fail almost immediately.

Thank you for your patience, and apologize for the frustration to spewed today.
I'm having this issue but passed the stress test. How to I enable fail safe mode anyway?