Crash at start

[Gladol]

hello, my game crash after mode selection, can't see world map
I have do a complete re-install, files verification by steam, desactivate Vsync. I just can't play anymore since 1.4.

PS : Sorry english is not my native language

 

[AndrewT]

Lots of localisation errors in there. Are you using a language mod perhaps? If so it may not have been updated to work properly with the new 1.4 patch, you'd need to contact the mod authors about that.

If you disable ALL mods in our launcher, does the game start okay?

 

[Gladol]

no i have no mod, i tried to reinstall and play with no mod. sometimes game launch and i can play 2 minutes sometimes the game just crash

 

[AndrewT]

Please do a full clean re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-Vic3
- manually delete both the Steam/SteamApps/common/Victoria3 AND Documents/Paradox Interactive/Victoria3 folders - In particular make sure there are no files or folders left under either the Steam Victoria3 or Documents Victoria3 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add Victoria3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

THEN Right click on Victoria3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.

If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log , exceptions.log

 

[Gladol]

i don't have exceptions.log

 

[AndrewT]

Lots of localisation errors in that log. If you switch the game to English does that improve matters?

 

[Gladol]

no

 

[AndrewT]

I don't know what is causing this to you then. If you make a new Windows user on this machine and log into it with that, do you get the same problem there?

 

[Gladol]

new files after full re-install

 

[AndrewT]

Definitely something wrong there, that .json file is very incomplete!

Full reinstall of what , please? The game, Steam, Windows?

 

[Gladol]

Definitely something wrong there, that .json file is very incomplete!

Full reinstall of what , please? The game, Steam, Windows?

game

 

[AndrewT]

If you make a new Windows user on this machine and log into it with that, do you get the same problem there?

 

[Gladol]

yes crash at coutry selection

 

[AndrewT]

I don't know what is causing this to you, I am sorry. The symptoms are like the late-gen Intel CPU problem, except you don't have one ... !

Please install and run the free utility Speccy. Send its output to a text file and attach that here please.

Speccy - Free Download

Download Speccy - the System Information tool

www.ccleaner.com

 

[Gladol]

i played ck2-3, eu4, vic3 andhoi 4 and never had such problems

 

[AndrewT]

i played ... vic3 ... and never had such problems

Did you mean Vic2 here?

i played ck2-3

CK3 is quite similar to this game under the covers, so it is particularly odd that this one has this problem, but the other does not.

What happens if you run victoria3.exe directly from File Explorer, same problem?


Looking at that Speccy output we can see many Failed or In Progress Windows updates, some going back over 2 years. If you run Update manually does it find anythign to do? If so apply that and reboot.

I see Hamachi is running there; if you unload that before starting the game does that help? Same with Wondershare.

 

[Gladol]

i tried everything and can't play.
In 1.5 and run victoria3.exe directly from File Explorer, i have crash report and can play one week in game

 

[AndrewT]

i have crash report

Can we see that please?

 

[Gladol]

and i send the report via the crash reporter window

 

[Gladol]

ok so i did that : https://forum.paradoxplaza.com/foru...-game-same-goes-for-ck3.1600274/post-29163457
and i can play finally