Crash on steam

[playerslite]

I downloaded the game, installed and launched. That was when the problem first started. in the loading screen the game would just exit, and windows would tell me that rome had stopped working... (windows 7 btw). so after a few tries i re-installed game, and it seemed game was fixed. then the problem started that the game would just crash during play with no obviuous trigger or event, its been random in all the games, some times 15 mins after start other 2 hrs. so i went to properties in steam and verified game cache, found there was files missing, they were installed, problem seemed fixed. then it crashed after about 2-3 hrs play and i discovered there were even more files missing. it seems the longer i manage to play the game the more files end up missing. i deleted contents or map/cache folder to no effect. ive also discovered that when i verify and start game with all files, if i exit with out even starting/loading a game there will be at least 5 files missing allready. i am at a loss as to what the problem could be. never experienced anything like this before. also have written steam, no response yet.

 

[AndrewT]

I'm really not sure what to suggest here, it seems clearly to be a Steam problem. Do you have another machine to try?

Also, if Steam give you an option to re-install outside of the system path, try that.

 

[playerslite]

no other machine to try on unfortunately. steam doesnt give the option to download outside path. this is what the error report says. dont know if that helps.

Description
Faulting Application Path: c:\program files (x86)\Steam\steamapps\common\europa universalis rome\RomeGame.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: RomeGame.exe
Application Version: 1.0.0.0
Application Timestamp: 4ac085d4
Fault Module Name: RomeGame.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 4ac085d4
Exception Code: c0000094
Exception Offset: 00061546
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 1496347755

 

[AndrewT]

Please run DXDIAG, Save All Info, and post dxdiag.txt here (first delete everything after the Sound Devices section so it will fit). Also post your Rome/settings.txt and Rome/logs/system.log files.

 

[playerslite]

------------------
System Information
------------------
Time of this report: 11/18/2009, 17:30:35
Machine name: MATTHEW-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Presario CQ61 Notebook PC
BIOS: Default System BIOS
Processor: AMD Athlon(tm) II Dual-Core M300 (2 CPUs), ~2.0GHz
Memory: 3072MB RAM
Available OS Memory: 2812MB RAM
Page File: 1264MB used, 4358MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD M880G with ATI Mobility Radeon HD 4200
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9712)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_363F103C&REV_00
Display Memory: 1474 MB
Dedicated Memory: 324 MB
Shared Memory: 1150 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LP156WH1-TLA3
Monitor Id: LGD01C2
Native Mode: 1366 x 768(p) (59.973Hz)
Output Type: Internal
Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0678 (English)
Driver Version: 8.632.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/2/2009 17:54:54, 4059648 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D452-11CF-2A71-3516A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9712
SubSys ID: 0x363F103C
Revision ID: 0x0000
Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS880M:8.632.0.0ci\ven_1002&dev_9712&subsys_363f103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

 

[playerslite]

gui={
language=l_english
}
graphics={
size={
x=1366
y=768
}

refreshRate=60
fullScreen=yes
shadows=no
shadowSize=1024
multi_sampling=0
anisotropic_filtering=0
gamma=50.000000
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=100.000000
camera_rotation_speed=50.000000
zoom_speed=50.000000
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions={
renderTrees=yes
}
lastplayer="Mr Human"
lasthost=""
serveradress="diplomacy.valkyrienet.com"
autosave="HALFYEAR"
difficulty="NORMAL"
outliner={
9 2 3 4 5 6 7 8 10 }

 

[AndrewT]

Well that all looks fine, I don't think there's a problem with the game itself. You could try running the game as administrator, and disabling desktop decomposition- right-click on the desktop item to access those options.