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DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.
 
I'm having the same issue since the update.

Debug.log:
[1009/211636.161:ERROR:settings.cc(325)] Settings version is not 1


Disabling some quick build mods (by editing settings.txt) fixed the issue.
 

Attachments

  • DxDiag.txt
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Do you have any mods subscribed in Steam? If so please unsubscribe from all of them, then delete the whole folder:

C:\Users\YOUR NAME\AppData\Local\Introversion\Prison Architect\Mods\