• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

Jem Finch

Recruit
7 Badges
Jul 27, 2020
5
0
  • Crusader Kings II
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Together for Victory
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
  • Hearts of Iron IV: Expansion Pass
  • Hearts of Iron IV: La Resistance
Hello, Every time I try to open up CK2 on steam it says "CK2 has stopped working, windows is checking for a solution to the problem" and "CK2 has stopped working, A problem caused the program to stop working correctly, windows will close the program and notify you if a solution is available" I never received the notification for the solution. The game was working until a couple of weeks ago, and I tried nearly everything. From uninstalling the game, verifying the integrity of the game files, to running the program as an administrator, and changing the comparability mode. It would be greatly appreciated if I can find a solution for this problem since I have nearly all the DLCs and would be a shame if I cannot play such a great game anymore.

sincerly,
Jem Finch
 
Has the game ever run OK on this computer? Or never?

IF NEVER:
Install ALL these Microsoft modules:

(run dxsetup.exe after extracting from this download)

Add ck2game.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF IT USED TO WORK:
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- add ck2game.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF NEITHER OF THOSE HELP:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK2/settings.txt
From your Documents/Paradox/CK2/logs/ folder, attach system.log , error.log , exceptions.log