CTD & Ingame Store issue

[Lorgath]

Hi, I've never posted one of these before so I don't know what the procedure is exactly. I bought CKII as a hardcopy so I had to use steam, obviously. Anyway, two problems:

1. I have a persistant CTD in my current game at late 1104 to mid 1105.
2. The ingame store doesn't even open. I click the button and nothing happens.

The error log:

[texturehandler.cpp:165]: Couldn't find texture file: gfx//coats_of_arms//dynasties.tga.
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .
[texturehandler.cpp:165]: Couldn't find texture file: .

Thanks for your help, and a rather good game too!

EDIT: Oops. This should probably have been in tech support.

 

[artfox]

Your first issue sounds very serious. Could you please attach your save?