CTD While starting Impulse DL of VV

Jarod Cain · Jul 14, 2009

I notified Stardock about this yesterday and was redirected here.

As I told them:

I bought the expansion for Europa Universalis: Rome earlier this morning, and so far have been unable to get the game to run properly. I own the retail version of the original game and had no problems running it or with Impulse detecting it. I suspect the error I keep getting is a runtime error, and every fix on the Paradox site has yet to work. My drivers are current, I've uninstalled and reinstalled the game 4 times now, and continue to receive the same error which crashes to the desktop. I've included with the exception log a screenshot of the unhelpful dialog box that windows gives me, a screenshot of the loading screen where it crashes, and a current DxDiag test.

Also, when I run the game, the launcher still gives the information from the original unpatched 1.0 version of the game. Unless I click on "Check for Updates" then it changes to say that I have version 2.1 and no additional updates are available. Impulse also tells me that the game was not installed correctly when I click on "Verify Installation" it then proceeds to download the 4 Mb patch, install it, then requests a reboot, after which the errors persist.

The Images I referenced are as follows:
Here is where the game crashes on load, and this is what I receive as an error message.

Anyway, here is my DxDiag information:

Code:

------------------
System Information
------------------
Time of this report: 7/13/2009, 12:17:36
       Machine name: LAZARUS_IV
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) 64 FX-57 Processor,  MMX,  3DNow, ~2.8GHz
             Memory: 2048MB RAM
          Page File: 734MB used, 5254MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 7800 GTX 
     Manufacturer: NVIDIA
        Chip type: GeForce 7800 GTX
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0091&SUBSYS_02C210DE&REV_A1
   Display Memory: 256.0 MB
     Current Mode: 1920 x 1200 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.8618 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 6/10/2009 06:03:00, 5908608 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 6/10/2009 06:03:00, 8087712 bytes
Device Identifier: {D7B71E3E-43D1-11CF-C452-C92200C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0091
        SubSys ID: 0x02C210DE
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A 
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Realtek AC97 Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_812A1043&REV_A2
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.6280 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 1/24/2008 16:36:16, 4127488 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
 Static/Strm HW 3D Bufs: 26, 25
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Realtek AC97 Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.6280 (English)
      Driver Attributes: Final Retail
          Date and Size: 1/24/2008 16:36:16, 4127488 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  NVIDIA(R) MIDI UART, Hardware (Kernel Mode), Input, No DLS, External
                  NVIDIA(R) MIDI UART, Hardware (Kernel Mode), Output, No DLS, External
                  Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  NVIDIA(R) MIDI UART [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  NVIDIA(R) MIDI UART [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
        Registry: OK
     Test Result: Not run

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: USB Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC041
        FF Driver: n/a

      Device Name: USB Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC041
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x005A
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 12:45:37, 59520 bytes
| Driver: usbd.sys, 12/31/2002 06:00:00, 4736 bytes

----------------
Gameport Devices
----------------
+ PCI bus
| Matching Device ID: *pnp0a03
| Service: pci
| Driver: pci.sys, 4/13/2008 12:36:44, 68224 bytes
| 
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 4/13/2008 12:45:29, 10624 bytes

------------
PS/2 Devices
------------
+ PS/2 Keyboard
| Matching Device ID: *pnp0303
| Upper Filters: L8042Kbd
| Service: i8042prt
| Driver: i8042prt.sys, 4/13/2008 13:18:00, 52480 bytes
| Driver: kbdclass.sys, 4/13/2008 12:39:48, 24576 bytes
| Driver: L8042Kbd.sys, 2/29/2008 03:12:48, 20240 bytes
| 
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 4/13/2008 12:39:48, 14592 bytes
| Driver: kbdclass.sys, 4/13/2008 12:39:48, 24576 bytes
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 18:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 12:39:48, 24576 bytes
| 
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 4/13/2008 12:39:48, 23040 bytes
| Driver: mouhid.sys, 6/8/2007 13:06:56, 12160 bytes
| 
+ Logitech HID-compliant G5 Laser Mouse
| Vendor/Product ID: 0x046D, 0xC041
| Matching Device ID: hid\vid_046d&pid_c041&mi_00
| Upper Filters: LMouFilt
| Lower Filters: LHidFilt
| Service: mouhid
| Driver: mouhid.sys, 6/8/2007 13:06:56, 12160 bytes
| Driver: mouclass.sys, 4/13/2008 12:39:48, 23040 bytes
| Driver: LHidFilt.Sys, 2/29/2008 03:13:16, 35344 bytes
| Driver: LMouFilt.Sys, 2/29/2008 03:13:24, 36880 bytes
| Driver: KHALMNPR.Exe, 2/29/2008 03:12:38, 76304 bytes
| Driver: WdfCoInstaller01005.dll, 6/22/2007 12:34:02, 1419232 bytes
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 18:13:20, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 12:39:48, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Standard Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM3
DirectPlay8 Serial Service Provider: COM4
DirectPlay8 TCP/IP Service Provider: Wireless Network Connection 3 - IPv4 - 

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 19.3 GB
Total Space: 70.9 GB
File System: NTFS
      Model: WDC WD740GD-00FLC0

      Drive: D:
 Free Space: 29.9 GB
Total Space: 476.9 GB
File System: NTFS
      Model: SiImage  SCSI Disk Device

      Drive: E:
      Model: PIONEER DVD-RW  DVR-110D
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 12:40:46, 62976 bytes

      Drive: G:
      Model: SONY CD-RW  CRX320EE
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 12:40:46, 62976 bytes

      Drive: F:
      Model: KK6342L PUT904N SCSI CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 12:40:46, 62976 bytes

--------------
System Devices
--------------
     Name: WPN311 RangeMax(TM) Wireless PCI Adapter
Device ID: PCI\VEN_168C&DEV_0013&SUBSYS_5E001385&REV_01\4&15B9AB7D&0&3848
   Driver: C:\WINDOWS\system32\DRIVERS\WPN311.sys, 4.01.0002.0150 (English), 7/5/2006 06:33:24, 472000 bytes

     Name: Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4320&SUBSYS_811A1043&REV_13\4&15B9AB7D&0&6048
   Driver: C:\WINDOWS\system32\DRIVERS\yk51x86.sys, 8.46.0004.0003 (English), 11/10/2005 01:46:00, 243328 bytes

     Name: NVIDIA GeForce 7800 GTX 
Device ID: PCI\VEN_10DE&DEV_0091&SUBSYS_02C210DE&REV_A1\4&55B9A7D&0&0068
   Driver: c:\nvidia\displaydriver\186.18\english\NvCplSetupEng.exe, 14.00.0000.0162 (English), 6/10/2009 06:03:00, 20887360 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 8087712 bytes
   Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 5908608 bytes
   Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 815104 bytes
   Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 1720320 bytes
   Driver: C:\WINDOWS\system32\nvcuvenc.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 1310720 bytes
   Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 671744 bytes
   Driver: C:\WINDOWS\system32\nvdata.bin, 6/10/2009 06:03:00, 1580550 bytes
   Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 9998336 bytes
   Driver: C:\WINDOWS\system32\nvcod.dll, 1.05.0005.0050 (English), 6/10/2009 06:03:00, 151552 bytes
   Driver: C:\WINDOWS\system32\nvcodins.dll, 1.05.0005.0050 (English), 6/10/2009 06:03:00, 151552 bytes

     Name: NVIDIA GeForce 7800 GTX 
Device ID: PCI\VEN_10DE&DEV_0091&SUBSYS_02C210DE&REV_A1\4&243D7BD0&0&0070
   Driver: c:\nvidia\displaydriver\186.18\english\NvCplSetupEng.exe, 14.00.0000.0162 (English), 6/10/2009 06:03:00, 20887360 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 8087712 bytes
   Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 5908608 bytes
   Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 815104 bytes
   Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 1720320 bytes
   Driver: C:\WINDOWS\system32\nvcuvenc.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 1310720 bytes
   Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 671744 bytes
   Driver: C:\WINDOWS\system32\nvdata.bin, 6/10/2009 06:03:00, 1580550 bytes
   Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0011.8618 (English), 6/10/2009 06:03:00, 9998336 bytes
   Driver: C:\WINDOWS\system32\nvcod.dll, 1.05.0005.0050 (English), 6/10/2009 06:03:00, 151552 bytes
   Driver: C:\WINDOWS\system32\nvcodins.dll, 1.05.0005.0050 (English), 6/10/2009 06:03:00, 151552 bytes

     Name: nForce4 HyperTransport Bridge
Device ID: PCI\VEN_10DE&DEV_005E&SUBSYS_815A1043&REV_A3\3&2411E6FE&0&00
   Driver: n/a

     Name: nForce4 PCI-Express Root Port
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_F3\3&2411E6FE&0&68
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 12:36:44, 68224 bytes

     Name: nForce4 PCI-Express Root Port
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_F3\3&2411E6FE&0&60
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 12:36:44, 68224 bytes

     Name: nForce4 PCI-Express Root Port
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_F3\3&2411E6FE&0&58
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 12:36:44, 68224 bytes

     Name: nForce4 PCI-Express Root Port
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&2411E6FE&0&70
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 12:36:44, 68224 bytes

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005C&SUBSYS_00000000&REV_F2\3&2411E6FE&0&48
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 12:36:44, 68224 bytes

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_005B&SUBSYS_815A1043&REV_A3\3&2411E6FE&0&11
   Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:35, 30208 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 18:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:37, 59520 bytes
   Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 18:11:54, 7168 bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_005A&SUBSYS_815A1043&REV_A2\3&2411E6FE&0&10
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:35, 17152 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 18:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:37, 59520 bytes

     Name: Realtek AC'97 Audio
Device ID: PCI\VEN_10DE&DEV_0059&SUBSYS_812A1043&REV_A2\3&2411E6FE&0&20
   Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 12:45:14, 60160 bytes
   Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 13:19:41, 146048 bytes
   Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 12:45:15, 49408 bytes
   Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/13/2008 18:12:45, 23552 bytes
   Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/13/2008 18:11:56, 4096 bytes
   Driver: C:\WINDOWS\system32\drivers\ALCXWDM.SYS, 5.10.0000.6280 (English), 1/24/2008 16:36:16, 4127488 bytes
   Driver: C:\WINDOWS\SOUNDMAN.EXE, 5.01.0000.0059 (English), 4/16/2007 15:28:22, 577536 bytes
   Driver: C:\WINDOWS\system32\ALSNDMGR.CPL, 2.02.0000.0073 (English), 11/17/2006 05:40:46, 18804736 bytes
   Driver: C:\WINDOWS\system32\ALSNDMGR.WAV, 2/5/2002 13:54:58, 141016 bytes
   Driver: C:\WINDOWS\system32\RTLCPL.EXE, 1.00.0001.0066 (English), 12/8/2006 15:20:14, 10528768 bytes
   Driver: C:\WINDOWS\system32\RTLCPAPI.dll, 1.00.0001.0004 (English), 10/18/2006 02:53:26, 147456 bytes
   Driver: C:\WINDOWS\Alcrmv.exe, 2.00.0000.0004 (English), 7/31/2006 11:27:30, 217088 bytes

     Name: NVIDIA Network Bus Enumerator
Device ID: PCI\VEN_10DE&DEV_0057&SUBSYS_81411043&REV_F3\3&2411E6FE&0&50
   Driver: C:\WINDOWS\system32\DRIVERS\nvnetbus.sys, 1.00.0000.0509 (English), 7/26/2005 10:48:30, 12928 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\nvnrm.sys, 1.00.0000.0509 (English), 7/26/2005 10:48:14, 283136 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\nvsnpu.sys, 1.00.0000.0509 (English), 7/26/2005 10:48:06, 209920 bytes
   Driver: C:\WINDOWS\system32\bdco1.dll, 1.00.0000.0000 (English), 7/26/2005 10:45:30, 9728 bytes
   Driver: C:\WINDOWS\system32\bdco1ins.dll, 1.00.0000.0000 (English), 7/26/2005 10:45:30, 9728 bytes
   Driver: C:\WINDOWS\system32\nvconrm.dll, 1.00.0000.0027 (English), 7/20/2005 10:08:20, 33280 bytes
   Driver: C:\WINDOWS\system32\nvconrmins.dll, 1.00.0000.0027 (English), 7/20/2005 10:08:20, 33280 bytes

     Name: NVIDIA nForce4 Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_0055&SUBSYS_815A1043&REV_F3\3&2411E6FE&0&40
   Driver: C:\WINDOWS\system32\DRIVERS\nvata.sys, 5.10.2600.0534 (English), 5/17/2005 09:45:08, 92800 bytes
   Driver: C:\WINDOWS\system32\idecoi.dll, 1.00.0000.0001 (English), 5/17/2005 09:45:10, 300032 bytes

     Name: NVIDIA nForce4 Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_0054&SUBSYS_815A1043&REV_F3\3&2411E6FE&0&38
   Driver: C:\WINDOWS\system32\DRIVERS\nvata.sys, 5.10.2600.0534 (English), 5/17/2005 09:45:08, 92800 bytes
   Driver: C:\WINDOWS\system32\idecoi.dll, 1.00.0000.0001 (English), 5/17/2005 09:45:10, 300032 bytes

     Name: NVIDIA nForce4 Parallel ATA Controller
Device ID: PCI\VEN_10DE&DEV_0053&SUBSYS_815A1043&REV_F2\3&2411E6FE&0&30
   Driver: C:\WINDOWS\system32\DRIVERS\nvata.sys, 5.10.2600.0534 (English), 5/17/2005 09:45:08, 92800 bytes
   Driver: C:\WINDOWS\system32\idecoi.dll, 1.00.0000.0001 (English), 5/17/2005 09:45:10, 300032 bytes

     Name: NVIDIA nForce PCI System Management
Device ID: PCI\VEN_10DE&DEV_0052&SUBSYS_815A1043&REV_A2\3&2411E6FE&0&09
   Driver: n/a

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_0050&SUBSYS_00000000&REV_F3\3&2411E6FE&0&08
   Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 12:36:41, 37248 bytes

     Name: Silicon Image SiI 3114 SoftRaid 5 Controller
Device ID: PCI\VEN_1095&DEV_3114&SUBSYS_81671043&REV_02\4&15B9AB7D&0&5048
   Driver: C:\WINDOWS\system32\DRIVERS\Si3114r5.sys, 1.05.0015.0000 (English), 2/7/2007 19:30:06, 209200 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\SiWinAcc.sys, 1.00.0000.0011 (English), 11/1/2004 19:21:00, 10368 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\SiRemFil.sys, 1.01.0006.0000 (English), 10/18/2006 22:20:00, 5504 bytes
   Driver: C:\WINDOWS\system32\SilSupp.cpl, 3.00.0023.0000 (English), 10/6/2006 18:15:00, 76800 bytes

     Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_808B1043&REV_00\4&15B9AB7D&0&5848
   Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.01.2600.5512 (English), 4/13/2008 12:46:18, 61696 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.01.2600.5512 (English), 4/13/2008 12:46:18, 53376 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.01.2600.5512 (English), 4/13/2008 12:51:25, 61824 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.01.2600.5512 (English), 4/13/2008 12:51:25, 60800 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.01.2600.0000 (English), 8/17/2001 07:46:40, 6400 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
   Driver: n/a

Here are my game settings:

Code:

gui={
language=l_english
}
graphics={
size={
    x=1920
    y=1200
}

refreshRate=60
fullScreen=yes
shadows=no
shadowSize=1024
multisampling=2
anisotropicFiltering=0
gamma=50.000000
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=100.000000
camera_rotation_speed=50.000000
zoom_speed=50.000000
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions={
renderTrees=yes
}
lastplayer="Mr Human"
lasthost=""
serveradress="diplomacy.valkyrienet.com"
autosave="NEVER"
difficulty="NORMAL"
outliner={
9 2 3 4 5 6 7 8 10 }

My system.log

Code:

Kernel Release[systemsettings.cpp:149]: System memory:   2048MB
Kernel Release[systemsettings.cpp:151]: CPU speed:       2814MHz
Kernel Release[systemsettings.cpp:158]: Number of processors: 1
Kernel Release[systemsettings.cpp:171]: CPU type: x86
Kernel Release[systemsettings.cpp:203]: OS: Windows XP Service Pack 3    Build: 2600
Kernel Release[graphicssettings.cpp:107]: Graphic Adapters: 
Kernel Release[graphicssettings.cpp:112]: 	0: NVIDIA GeForce 7800 GTX 
Kernel Release[graphicssettings.cpp:129]: Checking for multi-sampling support:
Kernel Release[graphicssettings.cpp:140]: 	2 samples supported.
Kernel Release[graphicssettings.cpp:140]: 	4 samples supported.
Kernel Release[graphicssettings.cpp:155]: Using Adapter [0]:
Kernel Release[graphicssettings.cpp:161]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
Kernel Release[graphicssettings.cpp:203]: Graphics device: NVIDIA GeForce 7800 GTX 
Kernel Release[graphicssettings.cpp:204]: Graphics driver: nv4_disp.dll
Kernel Release[graphicssettings.cpp:209]:  Driver version: 8618
Kernel Release[graphicssettings.cpp:226]: 


Dumping all gfx info:
DeviceIdentifier:	{D7B71E3E-43D1-11CF-C452-C92200C2CB35}
VendorId:	4318
DeviceId:	145
SubSysId:	46272734
Revision:	161
DriverVersion.HighPart:	393230
DriverVersion.LowPart:	729514


Kernel Release[graphicssettings.cpp:276]: Instancing supported.
Kernel Release[graphicssettings.cpp:294]: Video memory amount: 252MB
Kernel Release[graphicssettings.cpp:297]: Support for T&L found.
Kernel Release[graphicssettings.cpp:300]: MaxSimultaneousTextures: 8
Kernel Release[graphicssettings.cpp:301]: MaxVertexBlendMatrices: 4
Kernel Release[graphicssettings.cpp:302]: MaxVertexBlendMatrixIndex: 0
Kernel Release[graphicssettings.cpp:304]: MaxSimultaneousTextures: 8
Kernel Release[graphicssettings.cpp:305]: MaxTextureBlendStages: 8
Kernel Release[graphicssettings.cpp:306]: Support for Anisotropic filtering found.
Kernel Release[graphicssettings.cpp:309]: 	Max Anisotropic filtering: 16
Kernel Release[graphicssettings.cpp:310]: 	Anisotropic filtering set to: 0
Kernel Release[graphicssettings.cpp:314]: Vertex Shader version: 3.0
Kernel Release[graphicssettings.cpp:319]: Pixel Shader version: 3.0
Kernel Release[main.cpp:208]: Rome Version Dec 15 2008 : 10:02:24
Kernel Release[internationalizedtext.cpp:1218]: Create table
Kernel Release[internationalizedtext.cpp:1220]: Create text database
Kernel Release[dxmusic.cpp:39]: Init Music
Kernel Release[dxmusic.cpp:45]: Graph done 0
Kernel Release[dxmusic.cpp:51]: Control done 0
Kernel Release[dxmusic.cpp:57]: Seeking done 0
Kernel Release[dxmusic.cpp:62]: Event done 0
Kernel Release[dxmusic.cpp:67]: Music done 0
Kernel Release[DirectSound.cpp:36]: Init DirectSound
Kernel Release[DirectSound.cpp:54]: Sound initialised with result 0
Kernel Release[DirectSound.cpp:64]: Coop Level Set. Result: 0
Kernel Release[DirectSound.cpp:86]: Sound Init Done
Kernel Release[graphics.cpp:132]: Direct3D Created
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 800 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 800 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1600 900 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1600 1200 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1920 1200 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1440 900 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1440 900 75
Kernel Release[graphics.cpp:213]: Using multisampling: 2
Kernel Release[graphics.cpp:247]: Creating device with: D3DCREATE_HARDWARE_VERTEXPROCESSING
	Fullscreen=yes
	RefreshRate=60
	Resolution=1920x1200
Kernel Release[graphics.cpp:327]: Done creating device.

And my error.log

Code:

Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_government_top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_decisions_top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\interface\\VaeVictis\\bg_domestic_characters_top.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_1.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_2.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_dialog_2.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\menu_tiles_line.tga.
Clausewitz Error[texturehandler.cpp:106]: Couldn't find texture file: gfx\\test\\slider_line.tga.

Thanks, any help would be appreciated.
-J-

AndrewT · Jul 15, 2009

Well, I'm sorry to tell you that this is almost certainly an Impulse/download problem, not a VV problem. We're just not seeing this aside from yourself, and the fact that Impulse client says the download was not complete pretty much confirms it. After you apply the patch does Impulse still say the game was not installed correctly?

What is the 4mb patch you refer to? Do you mean the 2.1 patch or an Impulse thing? Maybe you should download 2.1 from Paradox/Gamers Gate at http://www.gamersgate.com/eurome/vv_21.exe .

Jarod Cain · Jul 16, 2009

Ok, I've been suspecting as much and thank you for confirming that. I'll have to let Stardock know then, because as I have said, I've reinstalled 6 times now (2 more since my last message).

Impulse on default says that the game was installed successfully, but they have under a right click menu, an install verification. I'm not sure exactly what Impulse does to check the integrity of the install, but if I click it, then it says that the game was not installed correctly. It then automatically downloads the 2.1 patch and applies it. This of course does nothing to alleviate the problem. As I said, I'll notify Stardock and see if I can get a direct download link that isn't through Impulse so I can verify that the installation completes correctly.

Thank you.
-J-

AndrewT · Jul 17, 2009

Did you try applying the Paradox 2.1 patch?

Jarod Cain · Jul 17, 2009

Yes, it was telling me that the game wasn't installed.

I also just tried from a fresh 1.0 install of the original game, going so far as to manually removing any keys associated with Rome in the registry and still haven't had any change in issues. Something in the installer is not completing correctly or is not associating properly. I think it is either this, or I am simply unlucky enough to have a singular, unrepeatable problem.
-J-

AndrewT · Jul 18, 2009

OK, that means that whatever keys the Impulse version put in the registry are different from the ones that Paradox use. I know we had an issue like that with Steam's version of EU3, editing the registry appropriately was the workaround there.

If I were you I'd demand that Impulse actually acknowledge your problem and provide a fix, or refund your money. You can then buy the game on Gamers Gate and it will actually work.

Jarod Cain · Jul 18, 2009

Ok, thanks. I will see what I can do.
-J-

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