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Just thought I'd check before trying this out.

The following text is extracted from the "Running Problems" thread and I wanted to check before I do something I will regret.

Before posting for help (or to complain!) please try the following:
(this info applies to Win9x/WinME; for info on how to do it with Win2k/WinXP post in the forum)


I presume Win9x includes Windows98?

1. Uninstall EU

OK, this won't delete save games?

5. Make sure you have the latest Drivers. If you have installed a new DirectX then reinstall the drivers again - DirectX knows they are there then! - (If you are experiencing difficulties to find your drivers, have a look at this page: Drivers HQ)

I'll just have to see how this goes

6. Run DX Diag (Start Menu, Run, C:\WINDOWS\SYSTEM\DXDIAG.EXE) and run all the tests included. If there is a problem, try to solve it first before going to the next step.

Same here

8. Apply the Latest patch for your version

Will this cause problems with save game files from earlier versions?

9. Kill all Apps with Ctrl+Alt+Delete. Just leave Explorer and Systray running.

I presume you mean to close down any other applications?

10. Make sure that any Anti Virus, Screensavers or Firewalls are disabled and that there is no Desktop Theme running. (It might be a good idea to change the Pointers back to the Default Windows ones.)

What is a Desktop Theme?

11. Also disable the DMA and Autorun (Auto Insert notification) settings (Control Panel/System/Device Manager/Highlight your CD ROM Drive/Properties/Settings) - this has been knowned to create problems with the copy protection software

I only get a "General" screen under CD ROM Drive/Properties?

17. Try to lower the sound accelaration in Control Panel, Multimedia (or Sounds&Multimedia), Audio, Advanced (on Sound Playback), Performance, Hardware accelaration set to "none" (or to the second step to the left). If the sound is "bumby", reduce the quality to "good". Make sure the correct device is selected if you have more than one and check the box "Use only preferred devices".

I thought we'd disabled the Music?

Sorry if it's a rather lengthy list of questions.

Cheers