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Alencoo

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Mar 5, 2022
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Hi!

So I recently saw that the subcription feature for DLCs in EU¤ has recedived some changes and that you should cancel your old subsciption to get a new one when the old onbe expires.

But my problem is that an automatic payment was made before March 1 and I can't cancel the subscription because the status is on hold. I also can't play the game with the DLCs. Don't knopw what I should do here. Is there someone who can help or someone who've had similar issue?
 

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Hi!

So I recently saw that the subcription feature for DLCs in EU¤ has recedived some changes and that you should cancel your old subsciption to get a new one when the old onbe expires.

But my problem is that an automatic payment was made before March 1 and I can't cancel the subscription because the status is on hold. I also can't play the game with the DLCs. Don't knopw what I should do here. Is there someone who can help or someone who've had similar issue?
Please refer to my reply in the ZenDesk ticket you also lodged with us. Thanks.