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Can you please provide the following:
- The player.log
Located in \AppData\LocalLow\Colossal Order\Cities Skylines II (To see the AppData folder you’ll need to enable View Hidden Items in File Explorer)
- A DxDiag
- Open your Start menu, Cortana or Search
- Type dxdiag in the search field
- Click on the dxdiag program
- A window called "DirectX Diagnostic Tool" should pop up now
- Wait until the green bar at the bottom-left has disappeared
- At the bottom right-hand side, click on "Save all information"
- Save it to a place where you can find it easily, for example your desktop
- Attach this file here
- IF dxdiag.txt fails to attach here, rename it to dxdiag.log , or zip it up.
here is an error report. I am not finding anything that says player.log
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It will certainly be there ... did you enable View Hidden Items in File Explorer ? This is necessary because MS hide the AppData folder for some reason.
Hi Andrew and happy Monday!! Just given you an update. I did enable hidden items in File Explore and still was not able to locate the files you asked for. This made me realize, that not only am I poor, but I must be slow as well. LOL! Outside of that. I did find out that my memory was failing, so I replaced my SSD card and bought 4 more sticks of ram to replace the old ones. I reset BIOS and BAM I am back in the game with no crashes. Thanks for your time, sir and have a great week
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