Game crashed, froze...

[bluehalls]

Hi,

I played the tutorial, then a new game, and after a couple hours screen froze and game closed automatically. My colony was very small, with
2 domes and was building a third one triangle shape when game crashed. I had maybe 18 colonists. Perhaps because I changed the game settings
graphics to make everything set to HIGH?

Processor Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz 3.20 GHz
Installed RAM 8.00 GB
System type 64-bit operating system, x64-based processor
Edition Windows 10 Home
Version 20H2
Installed on ‎27/‎06/‎2020
OS build 19042.928
Experience Windows Feature Experience Pack 120.2212.551.0
GPU processor: NVIDIA GeForce GTX 750 Ti
DirectX version: 12.0

More info attached.

Thanks

 

[AndrewT]

At the end of that dxdiag we see bluescreens, LiveKernelEvents, and a crash in the core Windows app svchost.exe . I suspect you have an underlying hardware or Windows problem I'm afraid! Are those luescreens associated with this game crash, or something else?

Next time you get a bluescreen record the text in it, that can be a clue as to the general area of the problem.

 

[bluehalls]

Next time you get a bluescreen record the text in it, that can be a clue as to the general area of the problem.

I have an issue with sleep - after trying to wake pc from sleep sometimes it shows a kind of blue screen and restarts, or doesn't wake up at all. Error it displays: Video scheduler internal error.

 

[AndrewT]

I haven't seen that one before but I found this on the nVidia site:

https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/263907/video-scheduler-internal-error-with-all-drivers-/

 

[bluehalls]

Yes, I find that thread too after a Google search. I am trying some of the fixes but probably a technician will do the best job.

Thanks