Game Crashes and Freezes Frequently after 1 Month of Play

[mrphie]

Information​

I have verifed my game files (Steam only)​

Yes

I have disabled all mods​

Yes

I am running the latest game update​

Yes

Required​

Summary​

Game Crashes and Freezes Frequently after 1 Month of Play

Description​

I got this game about one month ago, and haven't had any problems running it up until now. I started having problems last week, where the game would crash and close, or freeze my entire computer in the middle of playing. The last time, yesterday, I received a popup for an event, and before I could react, everything froze again. While I could still move my mouse on my desktop, I couldn't click on or interact with anything onscreen. I couldn't open other windows, Ctrl + Alt + Del didn't work, and waiting it out was useless. I was also on a discord call, which froze as well, and eventually I was forced to restart my computer to regain control of everything. I was able to replicate the bug several times by loading and playing the most recent autosave, which changes because the time at which the crashes occur is not consistent, (although the last time it coincided with me clicking on new popup event and froze as the screen began to pull up a right-side menu). Meaning, I am able to progress past the last point in time where I crashed/froze, up until a new crash/freeze happens. I am including my crash, error, and debug logs, as well as the save file I used.
I took some time to investigate the logs and could not find a specific consistent set of errors and/or triggers. I was also able to get the exception error thrown when the game crashed, but it seems there is nothing unique or telling about the code given, since it's one used across multiple Paradox titles. I only had the option to report a crash once, the first time, when post-crash there was a crash report pop up. However, when I tried submitting the report, it wouldn't go through. After every crash since then I have not been given a pop up to submit a crash report. Because of that, I don't think the most recent crashes/freezes have been recorded. I'm attaching both my most recent autosave before yesterday's freeze, as well as the last autosave recorded within the crashes folder. All other files will be from the crashes folder and coincide with the latter autosave (last_save.ck3).

UPDATE: New crash today (2/9/2025) almost immediately upon opening the game. I didn't even get to unpause because it crashed from me just clicking on character profiles. Added a new .zip file with crash logs as a result, but sending in crash report failed once again.

Steps to reproduce​

1. Load the latest save file as normal and resume regular play
2. Eventually, between yearly autosaves, the game will crash or freeze

Game Version​

1.14.2.2

Platform​

Windows

Additional Information​

Affected Feature​

• Crashes
• Events
• Gameplay

Save Game​

View attachment autosave.ck3View attachment crashes.zip

Other Attachments​

View attachment autosave.ck3View attachment crashes.zip

 

[AndrewT]

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
IF dxdiag.txt fails to attach here, rename it to dxdiag.log , or zip it up.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.txt