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RAM2191

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18 Badges
May 21, 2023
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  • Stellaris: Apocalypse
  • Stellaris: Nemesis
  • Stellaris: Necroids
  • Crusader Kings III
  • Stellaris: Federations
  • Stellaris: Lithoids
  • Stellaris: Ancient Relics
  • Stellaris: Megacorp
  • Stellaris: Distant Stars
  • Crusader Kings II
  • Stellaris: Humanoids Species Pack
  • Stellaris: Synthetic Dawn
  • Stellaris - Path to Destruction bundle
  • Stellaris: Leviathans Story Pack
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris
  • Europa Universalis IV

Information​

I have verifed my game files (Steam only)​

Yes

I have disabled all mods​

Yes

I am running the latest game update​

Yes

Required​

Summary​

Game crashes and wont launch

Description​

I press play on the launcher and it doesnt even get to the main menu, some times itll say initialising game but will crash mostly before that screen. It was working fine yesterday but today it wont launch at all. I have reinstalled many times. I have deleted all folders in the documents folder. I have newest gpu driver but also tried a previous one. I never run any mods anyway.

Steps to reproduce​

click play on launcher and it just crashes. not many steps.

Game Version​

Most recent 1.9.0.4 I assume updated on steam but cant get into the main menu to see.

Platform​

Windows

Additional Information​

Affected Feature​

  • Crashes

Save Game​

View attachment autosave.ck3View attachment error.log

Other Attachments​

View attachment autosave.ck3

 
Last edited:
Upvote 0
Here are the contents of the latest crash folder
 

Attachments

  • debug.log
    172 KB · Views: 0
  • error.log
    11,3 KB · Views: 0
  • game.log
    56 KB · Views: 0
  • exception.txt
    1,2 KB · Views: 0
  • meta.yml
    789 bytes · Views: 0
  • minidump.dmp
    41,6 MB · Views: 0
  • pdx_settings.txt
    5,5 KB · Views: 0
Hi there! Thank you for your report, we're unable to reproduce it however we can offer a few fixes for this solution!
Firstly, CK3 sometimes has a habit of leaving files after uninstalling, to check that, uninstall the game, and go to steam folder for CK3 and make sure it's empty! Then try to reinstall the game and see if it works.
It's a good hygiene step, but this one might work better, it seems like the game is crashing because of it's trying to open the zipped archive for a cloud save.
For this I would suggest to roll back the game version - make a local backup of their cloud saves and remove them from the cloud storage - then go back to live version and try to boot the game again.
Cloud saves can be found here C:\Users\[user_id]\Documents\Paradox Interactive\Crusader Kings III\pops_filestorage\save games.
Let me know how it works out for you.
Cheers!