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Game crashes during campaign start - scenario mode ok

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unmerged(189662)

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Jan 8, 2010
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  • King Arthur II
Hi,

I was trying everything to launch the first campaign ingame but so far nothing works:

- Reinstalling DX.
- Drivers update.
- Cache verification.
- Trying many differents resolution and video configurations.

However the scenary mode works perfectly. The crash message during loading screen says:

AppName: coretech2_x86.exe
Appver:1.0.0.1
Modname : msvcr90.dll
Modver: 9.0.30729.4148
Offset: 00058289

My Dxdiag says:

------------------
System Information
------------------
Time of this report: 6/6/2012, 15:48:52
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P35T-DQ6
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 1032MB used, 3854MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
...
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8800 GTX
Manufacturer: NVIDIA
Chip type: GeForce 8800 GTX
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0191&SUBSYS_82331043&REV_A2
Display Memory: 768.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: HP 2211 Series Wide LCD Monitor
Monitor Max Res: 1920,1080
Driver Name: nv4_disp.dll
Driver Version: 6.14.0013.0142 (English)

....

In fact I sent an e-mail to the customer service including detailed data but have not yet been answered. Please Help. Thanks.
 
Upvote 0
I have exactly the same problem.
I bought the game on Steam.

------------------
System Information
------------------
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: Spanish (Regional Setting: Spanish)
BIOS: BIOS Date: 08/20/08 13:38:55 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 2248MB used, 5939MB available
DirectX Version: DirectX 11
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6798)
DAC type: Internal DAC(400MHz)
Display Memory: 746 MB
Dedicated Memory: 3051 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/6/2012 04:20:04, 1067520 bytes
 
Same issue. I've also tried reinstalling the game, setting graphics to minimum, using dx9, running as admin, with vista and xp compatibility... nothing seems to work. Steam version.


------------------
System Information
------------------
Time of this report: 6/9/2012, 15:40:15
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: Spanish (Regional Setting: Spanish)
BIOS: BIOS Date: 08/20/10 14:20:54 Ver: 08.00.15
Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 2946MB used, 13431MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9460)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9460&SUBSYS_E115174B&REV_00
Display Memory: 756 MB
Dedicated Memory: 1013 MB
Shared Memory: 3839 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Monitor PnP genérico
Monitor Model: X223HQ
Monitor Id: ACR0098
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/6/2012 04:20:04, 1067520 bytes
 
EDIT: Solution found, but not thanks to the support from Paradox... just change the game language in steam game properties to english, it will download some data and now it works.
I just saw all of us were using Spanish language on windows, so that was the problem, it seems like KA2 only supports english.

-------------------------------------------------------------------------------------------



Have tried also on my 1280x720 TV via HDMI. No difference at all.
Do you own Dead Legions Prologue chapter? Because I don't and main campaign has been reported to have worse performance

------------------
System Information
------------------
Time of this report: 6/10/2012, 22:36:29

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9460)
DAC type: Internal DAC(400MHz)
Display Memory: 756 MB
Dedicated Memory: 1013 MB
Shared Memory: 3839 MB
Current Mode: 1280 x 720 (32 bit) (50Hz)
Monitor Name: Monitor PnP genérico
Monitor Model: PANASONIC-TV
Monitor Id: MEIC111
Native Mode: 1280 x 720(p) (50.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/6/2012 04:20:04, 1067520 bytes
 
Last edited:
Confirmed.
The game crash with the Spanish version (At least in Steam).

Edit:
The problem seems to be on strings translation files. In particular the file Lang_Artifacts.xml makes the game crash.
In addition, seems to be missing several translation files. Installing the Spanish version and replacing that file does not show many texts, and voices of prologue do not sound, but the game works.
 
Last edited:
Thank you very much guys!!!.

PARADOX King Arthur II support team is a *%#!!!!. They dont reply my posts or emails and also my IP is banned (im spanish but living in China now) and is impossible contact with them!!. I am using a friend connection to write this post. May be this guys has been fired and its the reason dont reply...anyway I'll remember for further purchases and will send a nice email to STEAM describing the professionalism of this provider.
 
You guys realize that King Arthur II is supported by Neocore, not Paradox? Gee... don't get a heart attack, especially not when you're making wrong assumptions...


I did contact the mod staff on this forum and they told me they'd find a solution for the lack of contact with Neocore. Give em a few days, will ya?
 
While I can understand they aren't in charge of the support, they are still responsible from the support it's given, aren't they?
Anyway, I hope they will solve any trouble with the support team because it gives a really bad image of them.
 
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