Game crashes when I try to play any tutorial/scenario

[Castellon]

Try this things:

1) Rename the AVI folder to AVI_back
2) Set the color depth to 16BIT
3) Turn off everything in the background like E-mail/ICQ/Messenger, Virus protection and everything in the system tray beside the clock.
4) Update your Windows, update your Video card drivers and audio card drivers. Then repeat steps 1-3.

BTW, Welcome to the forums

If you are going to quote me an atribution would be nice.

 

[Castellon]

Tried them all, game keeps crashing.

Please run a DirectX Diagnostic:
Start menu - Run - then type Dxdiag, then select each tab across the top of the window, and run the tests on each tab. Then select "Save All Information" button in the lower right of the window. This will bring up a dialog box to allow you to select a name for the file where the information will be saved. You can save it right on the desktop as this will make it easy to find. Then copy the contents of that file from the start to the heading that says "DirectX components" then paste what you have copied into a post in this thread.

 

[Castellon]

Well lots of problems there.

The report suggests a reinstall of Direct X, that may involve reinstall of the operting system.

Also you are using the VIA drivers which are known to be buggy, not much you can do about that except always make sure you have the latest ones.

 

[Castellon]

What about reinstalling DirectX?

 

[Castellon]

I have the same problem with my game tried everything its driving me crazy. I can play just about any other game on this machine from HOI to doom 3

Make sure you have updated all your drivers and operating system then:
Please run a DirectX Diagnostic:
Start menu - Run - then type Dxdiag, then select each tab across the top of the window, and run the tests on each tab. Then select "Save All Information" button in the lower right of the window. This will bring up a dialog box to allow you to select a name for the file where the information will be saved. You can save it right on the desktop as this will make it easy to find. Then copy the contents of that file from the start to the heading that says "DirectX components" then paste what you have copied into a post in this thread.

 

[Castellon]

I installed the latest directx over the one I already have (I'm not sure on how to uninstall it) and the installation was basically instantanious and didn't seem to change anything on the dxdiag screen or stop the game crashing.

Whether I get it to work or not, thanks for all the help.

You could try a repair install of your operating system.

 

[Castellon]

THere was a program called DirectXbuster, but I just followed the link I had for them and it apears to have vanished. Maybe do a search for them or something simmilar, since you will start to experiance other troubles if you don't get your DX fixed up.

 

[Castellon]

What does it say when you try?

 

[Castellon]

Direct X is notorious for problems with uninstall reinstall.

Try 8.1 see if you can install that first.

 

[Castellon]

As I said before, I really think you need to run a repair install of XP.

 

[Castellon]

go to add/remove programs and remove the service pack(s).
As always when messing with the O/S, Back up any critical data first.

 

[Castellon]

Excellent! That is what I like to hear.

 

[Castellon]

Thanks for the confirmation.